Guardian | September 02, 2021
Noyo, the leading API platform powering the age of connected insurance, today announced an expansion of its partnership with The Guardian Life Insurance Company of America® (Guardian Life). With the integration of Noyo’s API solution for fast, accurate data exchange, Guardian will scale its ability to seamlessly connect with key benefits administration platforms across the industry.
More employers than ever are looking to move away from manual paper processes and migrate toward digitizing their core benefits processes. According to Guardian’s Workplace Benefits Study “Digital Overdrive”, the desire for digital innovation is clear: one out of three employers would recommend switching to a carrier that offers real-time connectivity that can take employee experiences to the next level. Noyo meets that need with an end-to-end infrastructure solution that includes flexible, powerful APIs for immediate, secure data exchange, complete with round-trip confirmation protocols and unparalleled auditing capabilities that identify and prevent errors before they occur. Through their partnership with Noyo, Guardian will increase the scale of benefits administration platforms with which it offers integrations, ultimately allowing customers to reduce errors, simplify complex processes, and save time.
“Guardian Life is committed to delivering improved insurance experiences and solving critical pain points within the benefits administration process for brokers, employers and employees,” said Erin Casey, Second Vice President, Digital Partner Solutions at Guardian Life. “We’re delighted to grow our relationship with Noyo, which will allow us to connect with more benefits administration platforms in order to drive meaningful improvement to the overall digital experience for Guardian Life's customers.”
Through connections to benefits administration platforms across the industry, Guardian Life offers plan setup, eligibility updates, EOI application, and access to provider directories – all in real time.
“Guardian’s continued investment in innovative, technology-driven solutions reflects their commitment to providing modern benefits experiences for everyone,” said Shannon Goggin, CEO and co-founder of Noyo. “We are proud to partner with Guardian in delivering modern, intelligent benefits experiences at any scale.”
Noyo is the leading API platform powering the age of connected insurance. Founded by leaders in insurtech and API technology, Noyo is the connections gateway that enables modern, intelligent benefits experiences. Noyo’s complete, integrated infrastructure solution connects health insurance carriers, benefits platforms, and a growing ecosystem of innovators through a new industry standard for fast, accurate, and secure real-time data exchange. To learn more about Noyo's industry-leading platform that helps partners stay nimble and lead the next generation of insurance innovation.
Every day, Guardian provides Americans the security they deserve through our insurance and wealth management products and services. Since our founding in 1860, our long-term view has helped our customers prepare for whatever life brings whether starting a family, planning for the future or taking care of employees. Today, we're a Fortune 250 mutual company and a leading provider of life, disability, dental, and other benefits for individuals, at the workplace and through government sponsored programs. The Guardian community of over 9,000 employees and our network of over 2,500 financial representatives is committed to serving with expertise when, where and how our clients need us. Our commitments rest on a strong financial foundation, which at year-end 2019 included $9.3 billion in capital and $1.7 billion in operating income.
CCC Information Services | May 05, 2021
CCC Information Services Inc. (CCC), a leading SaaS supplier to the P&C insurance industry, announces the introduction of an enterprise payments network to power electronic payments through the insurance and automobile ecosystems. The company intends to extend its CCC® Payments capabilities to allow digital payments between insurers and their business partners, thus lowering administrative costs and cycle time while improving customer satisfaction.
CCC's network of over 30,000 businesses will benefit from their CCC connections because payments functionality is built to integrate with their CCC solutions, presenting payment details inside existing workflows. CCC Payments transactions initiated by insurers will be handled by Nvoicepay, a third-party financial services provider and a pioneer in payment automation software, which is expected to begin in the second half of 2021. CCC first launched electronic payment capabilities in 2019, offering collision repair customers an easy way to manage customer-to-shop payments.
"CCC is systematically bringing digitization to every area of the automobile and insurance industries," said Barrett Callaghan, senior vice president of markets and customer success at CCC. "By expanding CCC Payments, we want to remove two significant market pressure points: paper checks and phone calls." Our plans to incorporate CCC Payments into our workflow solutions would be important, particularly for our collision repair and lender customers, who will be able to use their single access to CCC to handle digital receipt of insurer payments. CCC is eager to expand its digital capability to cover payments, as it continues to meet the industry's vision for straight-through processing."
CCC Payments is designed to enable insurers to accept any form of B2B digital payment through P&C lines. Recipients using the payment solution would only need to insert their payment details once with the processor for it to be seamlessly and securely deployed through the CCC network, making it simple to enable payments at scale. CCC Payments is intended to enable straight-through processing as well as configurable workflows, enabling insurers to select the level of automation for payment approvals. Furthermore, all insurers and payees will access premium notifications and status updates directly from their existing CCC environment.
"CCC is proud to help more than $100 billion in commerce per year through its technology and connections," said Shivani Govil, CCC's chief product officer. "CCC intends to expand our core capabilities and advance the digitization of the P&C insurance economy through our expected expansion in digital payments. We anticipate that CCC Payments will open up a whole universe of possibilities for our customers to enhance their performance and the customer experiences they deliver."
CCC is a leading SaaS platform for the multi-trillion-dollar P&C insurance market, powering operations for insurers, repairers, automakers, part suppliers, lenders, and others. More than 30,000 companies use CCC cloud technology to digitize mission-critical workflows, commerce, and customer experiences. CCC, a recognized expert in AI, IoT, customer experience, network, and process management, delivers innovations that keep people's lives going when it matters most.
Constellation | March 26, 2022
Constellation, Inc. (Constellation) and Michigan Professional Insurance Exchange (MPIE) announce the signing of an agreement under which the business, assets and liabilities of MPIE would be acquired by Constellation, a growing portfolio of medical professional liability (MPL) insurance companies. The agreement is pending regulatory and subscriber approval.
This transaction will deliver many benefits for MPIE subscribers, including Constellation’s high level of financial stability and expanded product and service offerings. Through this agreement, Constellation will expand in the Michigan and Ohio markets through a well-respected partner, leveraging MPIE’s service model for solutions and market expertise. The MPIE staff and service model will remain and continue to provide their excellent “hands on” approach that is familiar to MPIE subscribers.
We are thrilled to be partnering with MPIE. Our companies share a similar purpose, and this expansion helps us to support our policyholders and partners and furthers our purpose to champion all those who devote their lives to health care … to the essential work of enhancing health—and life. The completion of this transaction will enhance and expand Constellation’s footprint and ability to serve our customers in the health care industry.”
Ryan Crawford, Constellation’s president and CEO.
MPIE subscribers will benefit by joining Constellation’s member companies including mission alignment, a culture focused on people and talent development, innovation and excellence in the delivery of customer service.”
Michelle Hoppes, MPIE’s president and CEO.
The boards of directors for both companies have unanimously approved the transaction and the companies are targeting mid-2022 to close the transaction.
Constellation is a growing portfolio of MPL insurance and partner companies working Together for the common good®. Formed in response to the ever-changing realities of health care, Constellation is dedicated to reducing risk and supporting physicians and care teams, thereby improving business results. Constellation and member companies MMIC, UMIA, Arkansas Mutual and MMIC Risk Retention Group hold an “A” (Excellent) financial strength rating from AM Best.
About Michigan Professional Insurance Exchange
Michigan Professional Insurance Exchange (MPIE) provides exceptional medical professional liability coverage, claims handling and risk reduction, and patient safety services. ERC Risk Solutions is a subsidiary of MPIE providing customized risk management services nationwide. MPIE is based in Grand Rapids, Michigan. MPIE employs over 30 people and has annualized gross written premiums of approximately $23 million.