Zurich pledges never to sell customers’ personal data

“Our ambition is to be one of the most responsible and impactful businesses in the world.” Those were the words of chief executive Mario Greco when Zurich Insurance Group issued what it called an “industry-leading” data protection commitment, which goes beyond legal requirements and promises four things to customers. The company’s data pledge offers assurances that Zurich will keep customers’ data safe; it will never sell personal data; it will not share personal data without being transparent about it; and it will put the data to work so Zurich can better protect policyholders. Full transparency means customers will always be notified not only if their personal data is shared but also with whom. In addition, Zurich said any third party with whom it does share personal data is bound by an enforceable contract setting out how the information can be used.