A new approach to claims handling

July 16, 2019

Evolving cyber coverages require carriers to be nimbler to manage costs and maintain service levels. For insurance carriers to keep pace with the ever-changing cyber coverage environment, it's important to gain better clarity around the unique aspects of cyber claims. Insurers can find greater success in cyber in three key areas. Check out the infographic for more!

Spotlight

ERGO Group AG

ERGO is one of the major insurance groups in Germany and Europe. Worldwide, the Group is represented in over 30 countries and concentrates on Europe and Asia. ERGO offers a comprehensive spectrum of insurance, provision and services. In its home market of Germany, ERGO ranks among the leading providers across all segments. About 46,000 people work for the Group, either as salaried employees or as full-time self-employed sales representatives. In 2013, ERGO recorded a premium income of 18 billion euros and paid out benefits to customers amounting to 17 billion euros.

Other Infographics
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CYBER INSURANCE DRIVERS OF LOSS

Infographic | January 8, 2020

The technology risks and manifestations are potentially interconnected, e.g. a breach could be caused by a staff error which leads to extortion which rejected leads to interruption.

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Insurance Companies to Improve their Customer Experience

Infographic | June 30, 2022

Customer experience is the single most crucial factor determining loyalty 85% of insurers are using CX initiatives throughout the customer journey & 90% have a c-suite position dedicated to the consumer experience

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DISRUPT OR BE DISRUPTED: Clearing the Path to Digital Transformation

Infographic | January 24, 2020

Digital transformation in the insurance industry is real, led by InsurTech startups that are demonstrating how the creative application of innovative technology can deliver the products, services and overall experience customers want from every business they connect with. Agents and employees, as well, want a modern way to access, share and work with information, and a complete view of their customers at any time.

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Interesting cyberattacks of 2019 that all reinsures Should Know About

Infographic | January 23, 2020

With the number of cyber-attacks on the rise, it’s natural to think that this increase of cyber-attacks is due to new actors and technological developments, said Yakir Golan, the CEO of Kovrr, the Tel Aviv-based provider of predictive cyber risk modeling solutions. “The truth of the matter is, cyber attacks are very often a modified version of an old attack. Whether it’s the same attack vector, same tools or the same vulnerability with a new exploitation, similar types of attacks, methods and techniques are likely to reappear in the near future and re/insurers should be prepared and on the lookout for how they can affect their portfolios,” added Golan.

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Travel Insurance claims – the path to perfect policy payout

Infographic | December 26, 2019

From time to time holidays don’t go to plan, baggage goes missing, flights are delayed or people are unwell, all of which mean it’s time to claim on your travel insurance policy.

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Most Expensive Home Insurance Claims

Infographic | December 14, 2019

Lancaster insurance agency, Martin Insurance, shares an infographic on the most expensive home insurance claims.

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Spotlight

ERGO Group AG

ERGO is one of the major insurance groups in Germany and Europe. Worldwide, the Group is represented in over 30 countries and concentrates on Europe and Asia. ERGO offers a comprehensive spectrum of insurance, provision and services. In its home market of Germany, ERGO ranks among the leading providers across all segments. About 46,000 people work for the Group, either as salaried employees or as full-time self-employed sales representatives. In 2013, ERGO recorded a premium income of 18 billion euros and paid out benefits to customers amounting to 17 billion euros.

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