Certified Community Behavioral Health Clinics (CCBHCs) Policy Series

Certified Community Behavioral Health Clinics must provide person- and family-centered treatment planning within their scope of services. This service must align with Section 2402(a) of the Affordable Care Act which includes self-direction of services.

Spotlight

GuideOne Insurance

Since the beginning, the people of GuideOne Insurance have demonstrated relentless commitment to social responsibility and to those working to do good. For more than 70 years, our products and services have protected our customers and their customers. We’ve provided coverage, guidance and peace of mind to more than 50,000 commercial policyholders, enabling them to focus on the things that matter most.

Other Infographics
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CYBER INSURANCE DRIVERS OF LOSS

Infographic | January 8, 2020

The technology risks and manifestations are potentially interconnected, e.g. a breach could be caused by a staff error which leads to extortion which rejected leads to interruption.

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10 PA Auto Insurance Tips

Infographic | January 4, 2020

Handling different types of auto insurance can be confusing. We have simple things every driver should know about insurance in an easy-to-read format.

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An insurance agent’s ultimate LinkedIn guide

Infographic | December 10, 2019

Insurance agent, is your LinkedIn profile complete? According to them, only half of users have a completely finished profile. Those who DO have a complete profile are 40 times more likely to receive opportunities through LinkedIn. That’s why we’re passing along this insurance agent’s ultimate LinkedIn guide. It’s a checklist in the form of an infographic, easy to follow and use, to get you up to speed.

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WHY CUSTOMER EXPERIENCE MATTERS FOR INSURANCE COMPANIES

Infographic | February 25, 2020

Customer experience (CX) has risen to a new level of importance in the insurance industry. Sure, customers still value price — but it’s not the only consideration. They also want a brand that builds trust and shows they care about their customers. In fact, a recent study by Accenture found that 46% of insurance respondents are "Quality Seekers.” These customers value superior service, automated transactions and personalization.

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Interesting cyberattacks of 2019 that all reinsures Should Know About

Infographic | January 23, 2020

With the number of cyber-attacks on the rise, it’s natural to think that this increase of cyber-attacks is due to new actors and technological developments, said Yakir Golan, the CEO of Kovrr, the Tel Aviv-based provider of predictive cyber risk modeling solutions. “The truth of the matter is, cyber attacks are very often a modified version of an old attack. Whether it’s the same attack vector, same tools or the same vulnerability with a new exploitation, similar types of attacks, methods and techniques are likely to reappear in the near future and re/insurers should be prepared and on the lookout for how they can affect their portfolios,” added Golan.

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Why Invest in Customer Care in Your Insurance Business

Infographic | March 6, 2020

Companies choose to outsource some of their business processes as it helps reduce operational costs. The outsourcing industry also created thousands of jobs to help people. In fact, a huge percent of the working class is working on various BPO companies around the world. If it has pros, it also has its fair share of cons which business owners can avoid if they take effort in choosing the right service provider.

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Spotlight

GuideOne Insurance

Since the beginning, the people of GuideOne Insurance have demonstrated relentless commitment to social responsibility and to those working to do good. For more than 70 years, our products and services have protected our customers and their customers. We’ve provided coverage, guidance and peace of mind to more than 50,000 commercial policyholders, enabling them to focus on the things that matter most.

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