Insurance Technology

Insurance Companies to Improve their Customer Experience

June 30, 2022

Insurance_Companies_to
Customer experience is the single most crucial factor determining loyalty 85% of insurers are using CX initiatives throughout the customer journey & 90% have a c-suite position dedicated to the consumer experience

Spotlight

Direct Assurance

Direct Assurance is a direct insurance company, created in 1992. French leader in online Auto insurance, Direct Assurance also offers Home and Motorbike contracts. The company, a 100% subsidiary of the Axa group. A pioneer in direct insurance, by telephone and via the Internet, Direct Assurance has been designing solutions adapted to the budget and needs of its customers for cars, homes and motorcycles for more than twenty years. 950 advisers, out of the 1,300 employees employed by Direct Assurance, are dedicated to welcoming its customers on a daily basis. They are available Monday through Friday, 8:30 a.m. to 8:00 p.m., and Saturday, 9:00 a.m. to 4:00 p.m. In the event of a claim, the declaration service is accessible by telephone, 7 days a week, 24 hours a day, or via the dedicated Direct Assurance application. Since its creation, and to respond to the new uses of its customers, Direct Assurance offers 2 innovative products: - The Mobile Service application, which allows its custome

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10 PA Auto Insurance Tips

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Handling different types of auto insurance can be confusing. We have simple things every driver should know about insurance in an easy-to-read format.

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Interesting cyberattacks of 2019 that all reinsures Should Know About

Infographic | January 23, 2020

With the number of cyber-attacks on the rise, it’s natural to think that this increase of cyber-attacks is due to new actors and technological developments, said Yakir Golan, the CEO of Kovrr, the Tel Aviv-based provider of predictive cyber risk modeling solutions. “The truth of the matter is, cyber attacks are very often a modified version of an old attack. Whether it’s the same attack vector, same tools or the same vulnerability with a new exploitation, similar types of attacks, methods and techniques are likely to reappear in the near future and re/insurers should be prepared and on the lookout for how they can affect their portfolios,” added Golan.

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Accredited Advisor in Insurance(AAI)- The Next Step for Insurance Producers

Infographic | February 23, 2020

Have you ever found yourself positioned against too many competing agents who have similar qualifications to yours? Have you ever been in a situation where your leads are looking for an AAI designated insurance producer? It comes as no surprise that the insurance market is a competitive one and is evolving substantially. As an insurance agent, you might have overcome many obstacles to be where you are right now. So how can you develop more as an agent? What can you do to provide your clients with more appropriate services? How can you differentiate yourself from your competitors?

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Insurance Marketing Statistics, You Should Know to Begin!

Infographic | June 7, 2022

These statistics reveal how other insurance marketers are approaching the prospect of a successful business sphere. Consumers’ Journey Begins With an Online Search: 69% of insurance customers conduct research before making an appointment with a business, Over 50% of insurance customers conduct their research on mobile devices and 68% of consumers remain ignorant of businesses based on their requirements. This lets insurers convert such indecisive customers through relevant marketing campaigns

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How to get life insurance if underweight

Infographic | February 11, 2020

Weight is an important factor when it comes to getting your life insurance application approved. In fact, it could be just as challenging to obtain life insurance if underweight, as if you weigh a few extra pounds. We wanted to take the time and touch on this topic. In this guide, we would outline some of the reasons, steps, and tools to help you get the best available option.

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DISRUPT OR BE DISRUPTED: Clearing the Path to Digital Transformation

Infographic | January 24, 2020

Digital transformation in the insurance industry is real, led by InsurTech startups that are demonstrating how the creative application of innovative technology can deliver the products, services and overall experience customers want from every business they connect with. Agents and employees, as well, want a modern way to access, share and work with information, and a complete view of their customers at any time.

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Spotlight

Direct Assurance

Direct Assurance is a direct insurance company, created in 1992. French leader in online Auto insurance, Direct Assurance also offers Home and Motorbike contracts. The company, a 100% subsidiary of the Axa group. A pioneer in direct insurance, by telephone and via the Internet, Direct Assurance has been designing solutions adapted to the budget and needs of its customers for cars, homes and motorcycles for more than twenty years. 950 advisers, out of the 1,300 employees employed by Direct Assurance, are dedicated to welcoming its customers on a daily basis. They are available Monday through Friday, 8:30 a.m. to 8:00 p.m., and Saturday, 9:00 a.m. to 4:00 p.m. In the event of a claim, the declaration service is accessible by telephone, 7 days a week, 24 hours a day, or via the dedicated Direct Assurance application. Since its creation, and to respond to the new uses of its customers, Direct Assurance offers 2 innovative products: - The Mobile Service application, which allows its custome

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