INSURANCE TECHNOLOGY

Insurance Companies to Improve their Customer Experience

June 30, 2022

Insurance_Companies_to
Customer experience is the single most crucial factor determining loyalty 85% of insurers are using CX initiatives throughout the customer journey & 90% have a c-suite position dedicated to the consumer experience

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CLARK

Clark - The insurance manager Clark combines state-of-the-art technology with personal advice. With Clark, you can manage your insurances easily and conveniently via app or computer. We digitize your insurance. Afterwards, you will receive an overview of all your existing insurances and an assessment of your entire insurance situation in the Clark Insurance Cockpit.

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WHY CUSTOMER EXPERIENCE MATTERS FOR INSURANCE COMPANIES

Infographic | February 25, 2020

Customer experience (CX) has risen to a new level of importance in the insurance industry. Sure, customers still value price — but it’s not the only consideration. They also want a brand that builds trust and shows they care about their customers. In fact, a recent study by Accenture found that 46% of insurance respondents are "Quality Seekers.” These customers value superior service, automated transactions and personalization.

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Travel Insurance claims – the path to perfect policy payout

Infographic | December 26, 2019

From time to time holidays don’t go to plan, baggage goes missing, flights are delayed or people are unwell, all of which mean it’s time to claim on your travel insurance policy.

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How to get life insurance if underweight

Infographic | February 11, 2020

Weight is an important factor when it comes to getting your life insurance application approved. In fact, it could be just as challenging to obtain life insurance if underweight, as if you weigh a few extra pounds. We wanted to take the time and touch on this topic. In this guide, we would outline some of the reasons, steps, and tools to help you get the best available option.

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7 Warnings About Guaranteed Issue Life Insurance

Infographic | February 28, 2020

Think of this as your overview to GI. Guaranteed issue policies are unique, so you will want to have a clear understanding of what you are buying. There are 7 important warnings you need to know about guaranteed issue life insurance.

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Why Invest in Customer Care in Your Insurance Business

Infographic | March 6, 2020

Companies choose to outsource some of their business processes as it helps reduce operational costs. The outsourcing industry also created thousands of jobs to help people. In fact, a huge percent of the working class is working on various BPO companies around the world. If it has pros, it also has its fair share of cons which business owners can avoid if they take effort in choosing the right service provider.

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Most Expensive Home Insurance Claims

Infographic | December 14, 2019

Lancaster insurance agency, Martin Insurance, shares an infographic on the most expensive home insurance claims.

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Spotlight

CLARK

Clark - The insurance manager Clark combines state-of-the-art technology with personal advice. With Clark, you can manage your insurances easily and conveniently via app or computer. We digitize your insurance. Afterwards, you will receive an overview of all your existing insurances and an assessment of your entire insurance situation in the Clark Insurance Cockpit.

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