Insurance Fraud: Why Care?

Infographic | January 24, 2020

Digital transformation in the insurance industry is real, led by InsurTech startups that are demonstrating how the creative application of innovative technology can deliver the products, services and overall experience customers want from every business they connect with. Agents and employees, as well, want a modern way to access, share and work with information, and a complete view of their customers at any time.

Infographic | January 23, 2020

With the number of cyber-attacks on the rise, it’s natural to think that this increase of cyber-attacks is due to new actors and technological developments, said Yakir Golan, the CEO of Kovrr, the Tel Aviv-based provider of predictive cyber risk modeling solutions. “The truth of the matter is, cyber attacks are very often a modified version of an old attack. Whether it’s the same attack vector, same tools or the same vulnerability with a new exploitation, similar types of attacks, methods and techniques are likely to reappear in the near future and re/insurers should be prepared and on the lookout for how they can affect their portfolios,” added Golan.

Infographic | February 25, 2020

Customer experience (CX) has risen to a new level of importance in the insurance industry. Sure, customers still value price — but it’s not the only consideration. They also want a brand that builds trust and shows they care about their customers. In fact, a recent study by Accenture found that 46% of insurance respondents are "Quality Seekers.” These customers value superior service, automated transactions and personalization.

Infographic | January 31, 2020

Since FL law only requires PIP coverage, many people don’t realize their insurance doesn’t provide the coverage they need until it’s too late. Here are a few things you need to know about accident coverage in the state of Florida.

Infographic | August 25, 2021

Emerging from a prevailing pandemic, the industry has to face few upfront hallenges. Some of these include risk management, claims management in the backdrop of the Covid 19 pandemic, digital innovation etc. These challenges will prompt the relevance of insurance BPO in 2021. In this infographic, we look at the role of BPOs inghe insurance sector this year.

Infographic | January 8, 2020

The technology risks and manifestations are potentially interconnected, e.g. a breach could be caused by a staff error which leads to extortion which rejected leads to interruption.