Revolutionizing Insurance with Omnichannel NoSQL

May 6, 2019

In this customer-centric world, insurers need technology that supports innovation and stays focused on achieving business goals, while keeping a pace that surpasses the competition. 1. Omnichannel for Insurance. Consumers today are well informed and have high expectations. This is why many insurers are taking an omnichannel approach with mobile apps, self-service websites, and automation. Omnichannel insurance offers your customers a more engaging and responsive customer experience.

Spotlight

Compass Underwriting

Compass is a leading independent underwriting agency, based in the City of London. We underwrite and administer insurance schemes as well as operate as an incubator for new insurance ventures and offer guided, informed support to get insurance start-ups from A to Z.

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DISRUPT OR BE DISRUPTED: Clearing the Path to Digital Transformation

Infographic | January 24, 2020

Digital transformation in the insurance industry is real, led by InsurTech startups that are demonstrating how the creative application of innovative technology can deliver the products, services and overall experience customers want from every business they connect with. Agents and employees, as well, want a modern way to access, share and work with information, and a complete view of their customers at any time.

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Life insurance: Who should get it?

Infographic | December 15, 2019

64% of people say they haven't bought life insurance because it's too expensive, yet they overestimate its true cost by more than double. The sooner you buy life insurance, the less it may cost over time. Having life insurance may make sense for these individuals.

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Travel Insurance claims – the path to perfect policy payout

Infographic | December 26, 2019

From time to time holidays don’t go to plan, baggage goes missing, flights are delayed or people are unwell, all of which mean it’s time to claim on your travel insurance policy.

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WHY CUSTOMER EXPERIENCE MATTERS FOR INSURANCE COMPANIES

Infographic | February 25, 2020

Customer experience (CX) has risen to a new level of importance in the insurance industry. Sure, customers still value price — but it’s not the only consideration. They also want a brand that builds trust and shows they care about their customers. In fact, a recent study by Accenture found that 46% of insurance respondents are "Quality Seekers.” These customers value superior service, automated transactions and personalization.

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10 PA Auto Insurance Tips

Infographic | January 4, 2020

Handling different types of auto insurance can be confusing. We have simple things every driver should know about insurance in an easy-to-read format.

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Insurers and Consumers in Covid-19 Markets: Too Many Missed Connections

Infographic | April 14, 2021

Although the covid19 spread and the subsequent lockdown imposed will adversely impact the life insurers business in the short term, but with likely a change in consumer behavior and rise in demand for pure protection products given the uncertaninties, the medium term to long term impact may turn out to be positive for them. Insurers can do more to retain customers who are looking to switch providers.

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Spotlight

Compass Underwriting

Compass is a leading independent underwriting agency, based in the City of London. We underwrite and administer insurance schemes as well as operate as an incubator for new insurance ventures and offer guided, informed support to get insurance start-ups from A to Z.

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