Simplifying Your Claims Management with a Billing Service

June 25, 2019

The claims management lifecycle is a complex and detailed process. While electronic claims have reduced phone calls with payers, minimized duplicated data entry, and decreased reimbursement times, they have increased the scale of the insurance claims your biller has to create, track, and manage throughout the lifecycle.

Spotlight

Lumley Insurance

Lumley Insurance has been operating in Australia for nearly 100 years. We underwrite commercial lines of insurance for licensed brokers and agencies and provide risk management solutions for individuals, SME’s and large corporate clients. With a well-established presence in the Australian insurance market we provide general insurance solutions to more than 735 brokerages and employ more than 850 people across 14 office locations around the country.

Other Infographics
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Why Does My Insurance Go Up?

Infographic | February 4, 2020

Do you know the difference between a Hard Insurance Market vs a Soft Insurance Market and the impact it has on your insurance rates? Check out the info-graphic below explaining the difference between the two. Soft insurance markets tend to lead to good conditions for buying insurance, while hard markets tend to lead to the opposite or bad conditions for buying insurance, IE higher costs. What market are we currently in you ask? In short, we are currently in a soft insurance market that is beginning to harden.

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Most Expensive Home Insurance Claims

Infographic | December 14, 2019

Lancaster insurance agency, Martin Insurance, shares an infographic on the most expensive home insurance claims.

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An insurance agent’s ultimate LinkedIn guide

Infographic | December 10, 2019

Insurance agent, is your LinkedIn profile complete? According to them, only half of users have a completely finished profile. Those who DO have a complete profile are 40 times more likely to receive opportunities through LinkedIn. That’s why we’re passing along this insurance agent’s ultimate LinkedIn guide. It’s a checklist in the form of an infographic, easy to follow and use, to get you up to speed.

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Why Invest in Customer Care in Your Insurance Business

Infographic | March 6, 2020

Companies choose to outsource some of their business processes as it helps reduce operational costs. The outsourcing industry also created thousands of jobs to help people. In fact, a huge percent of the working class is working on various BPO companies around the world. If it has pros, it also has its fair share of cons which business owners can avoid if they take effort in choosing the right service provider.

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Insurers and Consumers in Covid-19 Markets: Too Many Missed Connections

Infographic | April 14, 2021

Although the covid19 spread and the subsequent lockdown imposed will adversely impact the life insurers business in the short term, but with likely a change in consumer behavior and rise in demand for pure protection products given the uncertaninties, the medium term to long term impact may turn out to be positive for them. Insurers can do more to retain customers who are looking to switch providers.

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The Growing Importance of Insurance BPO Services in 2021

Infographic | August 25, 2021

Emerging from a prevailing pandemic, the industry has to face few upfront hallenges. Some of these include risk management, claims management in the backdrop of the Covid 19 pandemic, digital innovation etc. These challenges will prompt the relevance of insurance BPO in 2021. In this infographic, we look at the role of BPOs inghe insurance sector this year.

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Spotlight

Lumley Insurance

Lumley Insurance has been operating in Australia for nearly 100 years. We underwrite commercial lines of insurance for licensed brokers and agencies and provide risk management solutions for individuals, SME’s and large corporate clients. With a well-established presence in the Australian insurance market we provide general insurance solutions to more than 735 brokerages and employ more than 850 people across 14 office locations around the country.

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