WHY CUSTOMER EXPERIENCE MATTERS FOR INSURANCE COMPANIES

February 25, 2020

Customer experience (CX) has risen to a new level of importance in the insurance industry. Sure, customers still value price — but it’s not the only consideration. They also want a brand that builds trust and shows they care about their customers. In fact, a recent study by Accenture found that 46% of insurance respondents are "Quality Seekers.” These customers value superior service, automated transactions and personalization.

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InsurTech Global

The Company's mission is to craft highly Innovative and Flexible solutions to address Operational, Technological and Regulatory challenges faced by Insurers globally. Our team expertise covers a number of disciplines, such as Actuarial Science, Insurance Accounting & Finance as well as Software Development and Innovative Technologies.

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Insurance Companies to Improve their Customer Experience

Infographic | June 30, 2022

Customer experience is the single most crucial factor determining loyalty 85% of insurers are using CX initiatives throughout the customer journey & 90% have a c-suite position dedicated to the consumer experience

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10 PA Auto Insurance Tips

Infographic | January 4, 2020

Handling different types of auto insurance can be confusing. We have simple things every driver should know about insurance in an easy-to-read format.

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CAR INSURANCE AND THE IMPORTANT OF HIGHER COVERAGE AMOUNTS

Infographic | January 15, 2020

Were you considering car coverage? Let the infographic inform you why automobile insurance is needed. Most people just choose the cheapest quote they receive for coverage, without really thinking seriously about what would be protected in case of an accident.

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An insurance agent’s ultimate LinkedIn guide

Infographic | December 10, 2019

Insurance agent, is your LinkedIn profile complete? According to them, only half of users have a completely finished profile. Those who DO have a complete profile are 40 times more likely to receive opportunities through LinkedIn. That’s why we’re passing along this insurance agent’s ultimate LinkedIn guide. It’s a checklist in the form of an infographic, easy to follow and use, to get you up to speed.

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Travel Insurance claims – the path to perfect policy payout

Infographic | December 26, 2019

From time to time holidays don’t go to plan, baggage goes missing, flights are delayed or people are unwell, all of which mean it’s time to claim on your travel insurance policy.

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How to get life insurance if underweight

Infographic | February 11, 2020

Weight is an important factor when it comes to getting your life insurance application approved. In fact, it could be just as challenging to obtain life insurance if underweight, as if you weigh a few extra pounds. We wanted to take the time and touch on this topic. In this guide, we would outline some of the reasons, steps, and tools to help you get the best available option.

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Spotlight

InsurTech Global

The Company's mission is to craft highly Innovative and Flexible solutions to address Operational, Technological and Regulatory challenges faced by Insurers globally. Our team expertise covers a number of disciplines, such as Actuarial Science, Insurance Accounting & Finance as well as Software Development and Innovative Technologies.

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