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HOW DIGITAL INNOVATION IS RESHAPING PAYMENTS IN THE INSURANCE INDUSTRY

September 29, 2020 | (2:00PM)
USA (United States of America)
SHARESHARESHARE
In every industry, digital technologies have changed the way consumers connect and engage with businesses. The insurance industry is no exception. The rise of self-service and “always on” culture has changed everything, with companies like Amazon and Uber leading the charge. As a result, today’s consumers expect the same digital experience with their insurance provider that they enjoy with top technology brands—from paying and managing their policy to receiving claim payouts digitally. Fueled further by the effects of COVID-19, insurers are seeing rapid adoption of digital technologies with an unprecedented demand for digital connectivity between them and policyholders.