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US health insurers struggle to cope with the pandemic's challenges

March 27, 2020 / Lyle Adriano

While states, municipalities, and even hospitals were quick to respond to COVID-19, private health insurers have been slow to adapt to the challenges posed by the coronavirus – particularly when it comes to supporting telemedicine, it has been suggested. Telemedicine allows healthcare centers to redirect patients without in-person needs to see a healthcare professional through video. Originally conceived as a way to allow patients to conveniently see a health provider without having to leave their homes, it has now become an invaluable tool for hospitals to redirect patients without in-person needs, enabling them to better focus on serving those afflicted with the coronavirus.