Chief Claims Officers from USAA and Esurance reveal the future of Connected Claims

Insurance Nexus will host a webinar in conjunction with Connected Claims USA 2019 on the transformative effect of Connected ClaimsSenior claims officers from two leading insurance carriers, USAA and Esurance, will participate in a live, free webinar, hosted by Insurance Nexus, on the transformative effect of Connected Claims. These leading executives will explore how they expect the new era of connected claims to deliver unprecedented business efficiency and superior customer experience.Our research has revealed that carriers are already on the path towards the ‘organization-wide’ approach to Connected Claims transformation. Keeping the process of innovation on track means drilling down into what will have the biggest impact on both customer experience - the ultimate point of competitive differentiation - and business efficiency. The strong focus on three or four core elements of that process, notably IT, Analytics, AI and Machine Learning, shows that carriers are committed to creating solid foundations on which to build for the future.
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Higher Education Market Update: Property & Casualty

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The Digital Insurer is committed to working together to accelerate the digital transformation of insurance. The Digital Insurer has built the worlds largest dedicated knowledgebase on digital insurance for a community of more than 20,000 people who have a common interest in digital insurance. Please Register for full access to the knowledgebase as well as to receive our regular emails and updates on digital insurance.
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The CX revolution: are insurers ready for the AI era?

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The supercharged move to digital has made it clear that building a coherent AI strategy is critical for insurers to deliver next-level CX excellence and drive competitive advantage in a populated marketplace. From developing self-service options to orchestrating a seamless omnichannel experience, insurers must embrace the AI era or risk falling behind in the CX revolution.
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