Digital insurance - Leveraging customer journeys for better business results

Do you have the appropriate coverage with your environmental insurance? Uncertain and potentially costly environmental risks present difficult obstacles for parties involved in purchasing, selling, developing, leasing, operating or financing in today's business and real estate market. In an attempt to meet these needs, the insurance industry has developed a broad range of risk-specific environmental insurance products. In considering the use of insurance for the transfer of environmental risks, it is important to understand what the various insurance products are designed to cover, how to bind the necessary coverage and what issues must be considered and evaluated in negotiating these environmental insurance policies.

Emerging personal auto and homeowners trends have insurance leaders seeking ways to adapt nimbly, win business efficiently, and lift the customer experience (CX) while digitizing the quoting process.

Malpractice insurance is a major expense for most law firms, and being a savvy buyer is crucial to managing that expense intelligently. The ability to do so, however, depends on the decisions made in evaluating and purchasing insurance, and managing the relationship. With a multitude of carriers, coverage options, and pricing models, the landscape can be a confusing morass of apples to oranges comparisons offering little guidance to the inexperienced. This on-demand webinar helps decision makers effectively evaluate options, maximize benefits, minimize risk, and ultimately reduce malpractice insurance costs.

Addressing the impacts of climate changes means fundamental reforms to key sectors in the economy. Meeting the UK’s Carbon Budget target of a 78% reduction in CO2 emissions by 2035 will require considerable investment across the economy, including c£0.8trn on energy efficiency in buildings and 30,000 new electric vehicle charge points needed each year to meet the 2030 date for phasing out sales of non-EV vehicles. This session looks at how this rapid transformation will impact insurance markets, exploring both how the sector will have to evolve its products and practices and where insurers can drive this by incentivising behavioural change and working collaboratively with customers and the sector’s supply chain.