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IMPROVING CLAIMS OUTCOMES THROUGH MORE EFFECTIVE ADJUSTER MANAGEMENT

SHARESHARESHARE

Claims organizations need to solve a number of problems that are impeding adjusters from achieving good results for both payers and workers’ compensation claimants. Due to changing regulations, provider consolidation and more adjusters are overwhelmed and the bottom line is suffering as a result. Too many claims adjusters are so harried and distracted by their workloads that they are not efficiently performing the vital functions of closing claims, getting workers healthy and back to work and freeing up reserves. This is leading to unnecessarily high costs for payers.