INSURANCE CLAIM PROCESSING WITH RPA AND SMART CAPTURE

Insurance Nexus will host a webinar in conjunction with Connected Claims USA 2019 on the transformative effect of Connected ClaimsSenior claims officers from two leading insurance carriers, USAA and Esurance, will participate in a live, free webinar, hosted by Insurance Nexus, on the transformative effect of Connected Claims. These leading executives will explore how they expect the new era of connected claims to deliver unprecedented business efficiency and superior customer experience.Our research has revealed that carriers are already on the path towards the ‘organization-wide’ approach to Connected Claims transformation. Keeping the process of innovation on track means drilling down into what will have the biggest impact on both customer experience - the ultimate point of competitive differentiation - and business efficiency. The strong focus on three or four core elements of that process, notably IT, Analytics, AI and Machine Learning, shows that carriers are committed to creating solid foundations on which to build for the future.

Cyber-crime is not new, but as the methods of nefarious actors have become more sophisticated, the defensive capabilities of organizations have failed to keep pace. Cyber-attacks on organizations show no signs of abating, they are becoming increasingly indiscriminate in their targeting, with small and medium sized firms now as vulnerable as their larger counterparts. A recent report by Hiscox brings the scale of the problem into sharp relief as according to the study, cyber-attacks against organizations have surged from 38% to 53% in the last 12 months. Despite this surge, however, recent figures show that 68% of North American businesses have yet to purchase any form of cyber insurance.

This webinar will look at a wealth of changes to the law brought in by the Insurance Distribution Directive. Topics to be covered include: What does the Directive say? Customer’s best interest rule, Organization and professional requirements, Information requirements and Conduct of Business Rules, Cross-selling and bundled products, Remuneration & Product governance and disclosure.

The pandemic forced a major pivot in the day-to-day operations for all investment management firms, with outsourcing and managed services coming to the forefront of operational strategy. This webinar features an in-depth discussion of the office model and which changes will remain permanent in the post-pandemic world. This includes the role of physical office space, as well as the IT infrastructure and security needed to support these changes. Register your free place to attend the webinar on 16th June. Join us for this engaging conversation with investment management operations professionals as they share the role that outsourcing and managed services will play as the industry shifts into the "new normal" of day-to-day operations.