Why InsurTech Matters For Corporate And Specialty Insurers

Join DXC Technology and Strategy Meets Action for a live webinar on how to make the most out of your digital transformation journey. We will discuss how todays leaders in the industry are striving to build an organizational and technological platform to allow for rapid response to opportunities and threats in the marketplace. This is where true digital transformation becomes a possibility.

Insurance agency technology (also referred to as insurtech) has evolved greatly over the last several years, but not all agencies are taking advantage. For the third year in a row, we conducted our life and health insurance agency technology survey to better understand how agencies of all sizes plan adopt and utilize technology in 2019. In this webinar, we'll discuss the trends we've seen over the last 3 years. We'll also further develop on what agencies are using to run their operations, what new technologies they'd like to adopt, and highlight how agencies are using technology to improve their overall processes.

In an increasingly cost-competitive industry, digital technologies are providing today’s insurance carriers with new methods of distinguishing themselves from competitors. Of particular focus is the claims process. As insurance’s ‘moment of truth’, policy-holders’ experiences when making a claim can define whether they become satisfied and loyal customers for life or disgruntled, and unlikely to return. With the majority of insurance executives believing that customer experience will see the biggest impact from technologies like AI, machine learning and advanced analytics, it is no surprise, therefore, that claims should take a special focus.

Claims for damage to property or persons often arise in connection with ongoing or completed construction projects. For many of these claims parties maintain insurance that may potentially provide a source for coverage and recovery for those claims. This topic will address excess insurance policies, builders' risk insurance, and errors and omissions (aka professional liability) policies for design professionals and typical exemptions. In a world that is constantly changing, this topic will address some of the latest developments in how federal and some state courts are interpreting insurance contracts. This content has been prepared by attorneys with more than 35 combined years of experience in construction litigation and will help you understand the basics of insurance policies available on construction projects, the types of claims that may be covered, and common problems in identifying and making claims under those policies.