18th International Conference on Pension, Insurance and Saving

Emergence from the pandemic, macroeconomic volatility, and business model transformations have exposed new divides between and among US insurers and state regulators. With regulatory inertia and politics on full display, insurance companies are finding it difficult to adjust quickly to post-pandemic realities. In addition, oversight spread out over various regulatory bodies and new investment regulations impacting allocation options for insurance companies have added a new layer of complexity for the industry.

CLM is pleased to present our Webinar Series. We have many topics for you to choose from and attendance is open to all CLM Members and Fellows and Guests. The webinar topics are current and exciting - ranging from Alternative Dispute Resolution to Workers Compensation issues and are presented by claims, litigation and insurance professionals.

As insurers deal with the fallout from COVID and dedicate themselves to improving the customer experience, many still shy away from refreshing their correspondence because they worry it takes too much time, effort and money. Artificial intelligence can now solve the problem by using "content intelligence" to quickly sort through even ad hoc correspondence. AI lets firms modernize their correspondence with messages and branding that are consistent and with the right reading comprehension level, no matter how the company touches a customer -- pleasing customers while lowering costs.

Insurtechs have long been confident that a fresh perspective and superior technology give them an edge over incumbents. However, a severe shift in market sentiment has complicated things for technology-focused insurers.