4 ADVICES TO YOUNG RISK ENGINEERS TO OVERCOME NEWCOMERS’ CHALLENGES

The use of ETFs by insurance companies continues to increase at a consistent pace. In 2021, ETF use grew by 14%, fueled by $3.5 billion in Fixed Income flows, to reach $45 billion. Join our panel of experts as we review our 6th annual “ETFs in Insurance General Accounts” report, explore trading patterns and market dynamics, and discuss the use of ETFs in insurance portfolios, including: What does the increased acceptance of fixed income ETFs mean for the industry? How have the liquidity challenges in the fixed income market affected the use of ETFs? How are regulators adapting to the use of ETFs by insurance companies? What is the future of this Market?

With the initial disruption of the pandemic now past, the insurance industry is looking to modernize how insurers and broker dealers interact with clients. Traditionally, carriers and agents relied on face-to-face meetings with customers to complete business applications, disclosures and policies, and insurance claims. But in our increasingly remote world, consumers have come to expect the ability to conduct business remotely, with any device they choose, and at their own convenience. The challenge is how to provide a superior customer experience within the confines of remote digital processes. Despite a surge in all-things “digital”, customers still value the human connection. That’s why a human-digital hybrid model is an important combination for replicating the in-person experience.

Virtual assistants are taking over the world. Find out how companies in the financial and insurance sectors are profiting from this mega trend and how chatbots and AI-supported natural language technologies impact customer communications.

To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and other factors, whose presence increases the probability of losses. For a very long time, the collection of such information has been done manually. However, things are changing. Insurers are using new technologies which automate the assessment of risks and sharpen loss probability estimates. This webinar, presented by Donald Light, discusses how insurers are using these new technologies, with special reference to cyber.