BIBA SCHEMES AND FACILITIES WEBINAR TRANSPORT INSURANCE PRESENTED BY RATCLIFFE INSURANCE BROKERS

The inseparable duo of underwriting and pricing has just found its third partner - automation. In a Research and Market report, The automated machine learning (AutoML) industry was valued at $346.2 million in 2020. The industry is estimated to grow by 4283% to $15 billion in ten years. Yet, a 2020 Accenture report shows that 85% of customers are not satisfied with the speed of the underwriting process. The implementation and evolution of AutoML can speed up that process and significantly increase the customer experience and gain you customers. But where is this technology headed? What are the barriers? And how can we best ride the wave of an evolving automation landscape?

A panel of business and technology experts will examine how insurers are using state-of-the-art digital platforms to jump-start their direct-to-consumer channel efforts. These new platforms allow for faster speed to market for new products, faster entry into new marketing channels, improved customer experiences and more effective variable cost administration. Self-learning, artificial-intelligence-driven capabilities like virtual servicing agents and robo advisors will be integrated and play a key role in driving the next generation of customer experience.

Cyber attacks are at an all-time high. This session will explore recent cyber attacks on businesses, how cybersecurity insurance can mitigate those threats, the evolving coverages available to mitigate the risks of a cyber attack, and the evolving regulatory requirements related to cybersecurity. Hear from a panel of cyber insurance experts as they discuss the growing and ever-evolving realm of cyber insurance.

To support the launch of the report, Property Intelligence - the where and what: 50+ companies to know' here, InsTech's Matthew Grant and Ali Smedley hosted a Live Chat to discuss the findings with guest speakers from companies featured in the report. They covered the different ways location and property attribute information is being accessed, the new data sources being found from places traditionally outside of insurance and what has changed since our first location intelligence report in 2021.