Commercial Insurance Webinar

The market for small commercial insurance is booming—and competition is fierce. Insurers need to deliver faster, more accurate quotes and squeeze greater efficiency from their workflows to accelerate profitable growth or watch more nimble competitors pass them by. In the race to win more small commercial business, high-quality data and analytics can make all the difference.

AI once felt like an insurance buzzphrase, viewed by many established players in the industry as a novelty and relegated to siloed innovation teams. Over time, a small number of incumbents and new entrants have found ways to start capturing real value from AI.

Customer churn over lost loyalty and poor customer experiences can cost as much as $470 billion in premiums globally. Increasingly, the insurance customers' buying expectations have shifted, while the industry is rapidly figuring out how to meet the customers where they are. Technology advancements such as data analytics and AI are rapidly being adopted to boost client acquisition, cross-sell and up-sell. Insurers are finding new ways to offer dynamic and personalized recommendations, leverage more data to understand risks, pricing and customized experiences across all channels.

The rapid digitalization of the Insurance Industry has not only opened up access channels for customers, but also created targets for fraudsters. The time is now to protect your business from fraud as you convert to digital. In this webinar, we ll analyze the 5 Strategic Approaches to Digital Optimization and Transformation in Insurance that Gartner laid out in their report and explore possible fraud threats that can arise as a result of such transformation.