Creating Customer Value with AI + Analytics: Personalising Claims to Win Customers' Hearts

To win the customer’s heart, insurers cannot afford to lag behind on customer-focused innovation. Throughout the claims journey they must deliver interactive, personalised experiences. Whilst there are many barriers to implementing AI and analytics, it is essential for winning and retaining customers in the future. Let's find out how.
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OTHER ON-DEMAND WEBINARS

RETHINKING L&A INSURANCE WITH AN INTELLIGENT CORE TO TRANSFORM THE CUSTOMER EXPERIENCE

“How do we differentiate our products from our competitors? What we realized is that the long pole is the technology.” – Roundtable Participant Nearly every insurer today is talking about transforming their business, recognizing the significant need to improve, both operationally and innovatively, to enable sustainable growth. This era of life insurance is different than even just a few years ago.
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Insurance Growth & Opportunities – How Next Gen Technology, Products, Data, Channels and Ecosystems are Driving Change in the Face of Increasing Market Changes

For decades, the creation and evolution of insurance markets, products, channels, technology, and customers unfolded at a slow and steady pace. It took months if not years to launch a new product. Core business technology was replaced only every 20-30 years and the projects took many years and multi-millions to implement. Customers were the Baby Boomers and Gen Xers who followed similar life stages and had similar needs and expectations. Companies managed and lived with slow transformation because everyone was in a similar position.
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Take HB’s emerging issues CLE webinars whenever you want Wherever you want

HB Litigation Conferences

HB’s targeted and insightful webinars — featuring best-in-class speakers who deliver practical guidance on urgent topics — are more accessible than ever. Get CLE credits from HB on the go and at your own pace. You can also find these and other HB courses on the West LegalEdcenter®.
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Private Insurance and Tobacco Cessation – An Update

mdquit.org

Join the American Lung Association on March 22, 2019 at 2pm Eastern Time to learn about the current landscape of private health insurance market and its coverage of tobacco cessation treatment. This webinar will explore some surprising changes in private health insurance and what private insurance companies are covering in terms of tobacco cessation coverage.
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