Think a pending recession that loosens up the labor market will resolve your workforce issues? Not so fast. Dr. Anthony Klotz of the University College London School of Management first predicted the Great Resignation in 2020. He now foresees lingering headwinds from a growing undercurrent of employee resentment and mid-level leader burn-out induced by a combination of post-pandemic work intensity and the influence of a job-hopping environment on those who stayed put.
In this panel discussion, Dr. Klotz will share insights on the industries that are likely to experience above-average quit rates over the next two years. Discover how proactive management of team dynamics can be critical to boosting morale and retention amidst perceived or real salary inequity.
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Our first report on e-trading platforms was published in January 2021 and provided a comprehensive analysis of the various platform providers, market dynamics and levels of adoption.
The e-trading scene has evolved in the past 18 months and there are some new platform providers to evaluate.
To support the launch of the InsTech report, “Marketplaces and Exchanges: 10 Ways They Are Reshaping Insurance”, Robin Merttens hosted a Live Chat on 12 July to discuss the findings.
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Amid a year of several high-profile cyber ransomware events, the Securities and Exchange Commission (SEC) has increased its scrutiny of cybersecurity disclosures made by public companies.
Join our panel of experts to learn how you can better assess risk by leveraging ESG metrics to enhance current assessment methods for quantifying cyber governance and resiliency.
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Insurance Nexus
In an increasingly cost-competitive industry, digital technologies are providing today’s insurance carriers with new methods of distinguishing themselves from competitors. Of particular focus is the claims process. As insurance’s ‘moment of truth’, policy-holders’ experiences when making a claim can define whether they become satisfied and loyal customers for life or disgruntled, and unlikely to return. With the majority of insurance executives believing that customer experience will see the biggest impact from technologies like AI, machine learning and advanced analytics, it is no surprise, therefore, that claims should take a special focus.
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