Digital insurance - Leveraging customer journeys for better business results

Watch this webinar to explore how you can overcome the practical challenge of successfully changing the operating model, leverage new technologies to drive efficiencies and deliver a customer experience fit for the digital age.

Do you have the appropriate coverage with your environmental insurance? Uncertain and potentially costly environmental risks present difficult obstacles for parties involved in purchasing, selling, developing, leasing, operating or financing in today's business and real estate market. In an attempt to meet these needs, the insurance industry has developed a broad range of risk-specific environmental insurance products. In considering the use of insurance for the transfer of environmental risks, it is important to understand what the various insurance products are designed to cover, how to bind the necessary coverage and what issues must be considered and evaluated in negotiating these environmental insurance policies.

A simple Google search for 'big data definition' returns over 70M hits in less than one second, and only one definition appears more than once among the first dozen hits. Is the fact that this volume and variety can be accessed with such velocity a testament to the democratization of data, or is the lack of clear veracity for any one definition a sign of revolution to come? Will insurance uses of big data be decided by insurance professionals like actuaries or regulators, or will consumers be the ultimate decision makers of how their data is used in insurance and beyond? In this session we use case studies to examine issues and stories surrounding big data in insurance, with a focus on regulation and governance issues. We also reflect on various solutions under discussion at both the national and state level to address big data and how actuaries can help decide its future.

Court decisions can have a profound impact on insurance companies. But analyzing court decisions across hundreds of jurisdictions to dissect complex coverage issues is costly and time- consuming. This webinar discusses the benefits of incorporating a streamlined way to analyze case law to help understand its potential impact on policy language, underwriting, claims, and other insurance decision making.