Distribution in the Age of Digital Insurance 2.0

“How do we differentiate our products from our competitors? What we realized is that the long pole is the technology.” – Roundtable Participant Nearly every insurer today is talking about transforming their business, recognizing the significant need to improve, both operationally and innovatively, to enable sustainable growth. This era of life insurance is different than even just a few years ago.

The Developing a Managed Operational Services Model webinar explores from the perspectives of leading operations, middle office, and investment officers, the key considerations when contemplating the outsourcing of critical functions, responsibilities, and deliverables to a third-party for the first time or to a greater extent. The webinar will offer participants the opportunity not only to hear from respected investment industry practitioners but also to question them on their views and approaches. Discussion points include: Examining the benefits of co-sourcing and outsourcing and how a firm creates a framework and partnership to better serve operations, data governance, risk management, and compliance Exploring at which stage of a firm’s lifecycle they should evaluate outsourcing options to alleviate the operational burden of legacy system workarounds How to evaluate a managed services provider’s offering and balance different stakeholder demands Obtaining buy-in across the organisation when adopting the Managed Services approach including the issues of control and oversight Considering how managed services can help meet the demand of investor transparency with a flexible offering focused on reporting and client communication

The insurance sector has been notoriously slower than other industries to adapt to technology, and digital transformation has been no exception. But an increasingly volatile risk landscape, coupled with the shift in consumer behavior made it necessary to fast track this journey. In addition, improved analytics capabilities and the seemingly ever-expanding available data brought with it opportunities for insurers to understand their risk exposure as well as their customer needs, and address them in a timely and efficient manner.

Join our panel of carrier CEOs and senior execs as they share their strategies and success with adopting key technologies to win the insurance customer of the future.