Exceed Your Customer’s Expectations: Leverage Transformative Products, Services and Experiences

Fintech Finance

The Canadian insurance industry is on the brink of a customer-centric transformation. To survive this monumental industry shift, carriers must understand what customers really want, and effectively deliver this vision. You cannot afford to lag behind on customer-focused innovation, you must deliver interactive, personalized on-demand products, communications and experiences throughout the journey. Hear from the following speakers: Catherine Bishop ,Vice President, RBC Insurance. Scott Marnoch, AVP, Innovation, Insurance Solutions, Individual Customer, Great-West Life.
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Spotlight

Today’s insurance industry is ripe for disruption. In fact, experts predict that the industry will experience more transformation in the next five years than it has in the past 50.This dramatic shift is driven by several factors:  Today’s customers expect the same capabilities and experiences they have when interacting with retailers, entertainment providers, the travel industry, and retail banks. They want to receive service anytime, anywhere, through any channel, on any device they choose. The new trend toward digitization is unleashing the power to transform insurance with easier, more cost-effective, and socially acceptable processes. This is made possible by the proliferation of mobile devices, which have become the new basis for business for the millennial generation and others. Non-traditional players are entering the insurance market, challenging the status quo and bringing innovation to an industry that has been historically slow to evolve.

OTHER ON-DEMAND WEBINARS

Life Insurance Reimagined

Insurtech insights

Over this four-part webinar series, we’ll be doing a deep dive into each aspect of the customer experience, revealing research findings and discussing them with a panel of industry experts. Webinar attendees will receive priority access to the exclusive research report.
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Help Protect Our Families: The Pandemic’s Effect on the Likelihood to Buy Life Insurance

limra.com

Please join LIMRA and Life Happens to learn more about the recently released findings from the 11th annual Insurance Barometer Study. This study tracks the attitudes, perceptions, and behaviors of adult consumers with a focus on life insurance.
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OPIOID ABUSE PREDICTION: USING SOCIO-DEMOGRAPHICS TO GENERATE INSIGHTS

ahip.org

Healthcare organizations need detailed data to gain an in-depth understanding of specific populations and their health concerns so they can design effective outreach programs, manage care, and contain costs. But health risk assessment (HRA), claims, and enrollment data are no longer enough - they dont provide the consumer insights needed to pinpoint communications, marketing and other outreach strategies.
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Soft Landing, Headwinds and Rebound

On24

Paul Carroll Editor-in-Chief and Dr. Michel Leonard, CBE, head of the Triple-I’s Economics and Analytics Department, discuss the Triple-I’s latest Insurance Economics Outlook for Q4 2021 Soft Landing, Headwinds, and Rebound focusing on this year’s unusually wide range of growth and inflation forecasts and key performance indicators for the P&C industry in 2021.
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Spotlight

Today’s insurance industry is ripe for disruption. In fact, experts predict that the industry will experience more transformation in the next five years than it has in the past 50.This dramatic shift is driven by several factors:  Today’s customers expect the same capabilities and experiences they have when interacting with retailers, entertainment providers, the travel industry, and retail banks. They want to receive service anytime, anywhere, through any channel, on any device they choose. The new trend toward digitization is unleashing the power to transform insurance with easier, more cost-effective, and socially acceptable processes. This is made possible by the proliferation of mobile devices, which have become the new basis for business for the millennial generation and others. Non-traditional players are entering the insurance market, challenging the status quo and bringing innovation to an industry that has been historically slow to evolve.

resources