Foster the Insurance Culture that Unlocks Ultimate Transformation Value

Watch this webinar on-demand from the Insurtech Connect Asia Summit to learn how insurance companies in Asia are using intelligent automation, RPA and AI to improve the customer experience. Whether it's quote and bind, on-boarding, policy management or claims, intelligent automation has cemented its place as a strategic driver for transformation.

In Digital Insurance 2.0, data is a source of competitive advantage for identifying unserved or underserved markets, identifying profitable niches, reducing or eliminating risk, driving channel optimization, enhancing service and improving customer experiences. Combining data from traditional internal and new external sources can improve the richness of information used to make a wide array of business decisions that are increasing the gap between Insurance 1.0 and Digital Insurance 2.0 at an accelerated rate. To realize the benefits of becoming truly data-driven at the company level, insurers must have a broad enterprise data strategy underpinned by a robust enterprise data warehouse and model to capture internal and new, external data sources across multiple systems so that advanced and emerging analytics can be used effectively.

The Insurance Distribution Directive (IDD) requires all insurance distributors and their employees to have the appropriate knowledge and ability to perform their roles. This must be supported by a minimum of 15 hours’ Continuing Professional Development (CPD) a year. Employees must have a minimum necessary knowledge of eight core areas. This webinar presents an overview of the eight core areas of the IDD and suggested areas of learning for each core area. CPD is also discussed and what can be recorded as CPD and why this is important.

Amid rising inflation, geopolitical tensions, and the lingering effects of the COVID-19 pandemic, US insurers face several new challenges to navigate throughout the year. Join us for a complimentary webinar in which subject matter experts from S&P Global Market Intelligence, S&P Dow Jones Indices, and S&P Global Ratings discuss emerging trends and challenges facing the insurance industry throughout 2022. Discussion topics will include: What are the enduring effects of the COVID-19 pandemic on the industry? Current outlook on insurance investments What are the impacts of offshoring in the insurance sector? The implications of rising inflation and interest rates Climate-related impacts on specific markets