Go Digital, Get Personal: Unlocking Transformation in Auto and Homeowners Insurance

The global economy has quickly adapted to the new normal, and customer expectations of speed and security continue to drive innovation and adoption. COVID-19 has moved digitization to the forefront, and Property & Casualty (P&C) insurance is no exception. As insurers look to protect employees while answering policyholder demands for faster and safer payment methods, push to card solutions have emerged as a method of offering a new level of flexibility and speed to a traditionally ACH and check heavy industry.

Continued market uncertainty fueled by rising inflation, geopolitical turmoil, and the looming threats of recession has left insurers with much to consider going into next year. With interest rates and loss costs continuing to rise, as well as the ongoing impact of climate change, the industry must make ongoing adaptions to stay ahead of the curve. Join us for a complimentary webinar in which subject matter experts from S&P Global Market Intelligence, S&P Dow Jones Indices, and S&P Global Ratings will dive into trends and challenges facing the insurance industry in 2023 and beyond.

For decades, the creation and evolution of insurance markets, products, channels, technology, and customers unfolded at a slow and steady pace. It took months if not years to launch a new product. Core business technology was replaced only every 20-30 years and the projects took many years and multi-millions to implement. Customers were the Baby Boomers and Gen Xers who followed similar life stages and had similar needs and expectations. Companies managed and lived with slow transformation because everyone was in a similar position.

With the Covid-19 pandemic continuing to impact significantly on general insurance markets this webinar considers the scale of these impacts on supply, changing customer demand and what dealing with pandemics means for general insurance markets in the future.