How AI Can Transform Insurance Correspondence

How_AI_Can
As insurers deal with the fallout from COVID and dedicate themselves to improving the customer experience, many still shy away from refreshing their correspondence because they worry it takes too much time, effort and money. Artificial intelligence can now solve the problem by using "content intelligence" to quickly sort through even ad hoc correspondence. AI lets firms modernize their correspondence with messages and branding that are consistent and with the right reading comprehension level, no matter how the company touches a customer -- pleasing customers while lowering costs.
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OTHER ON-DEMAND WEBINARS

Webinar AI The importance of conversational interfaces within the insurance sector

Cassini Consulting

Virtual assistants are taking over the world. Find out how companies in the financial and insurance sectors are profiting from this mega trend and how chatbots and AI-supported natural language technologies impact customer communications.
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The Value of Hospital Discharge Services in Workers’ Comp

Apricus

It’s critical to have a well-planned hospital discharge as an integral part of the transition to a facility or home. In this webinar we will discuss the most common workers’ comp injuries and some high dollar injury case studies where discharge planning had a positive impact. We’ll also cover workers’ comp frequency and severity of claims in the past decade, how discharge planning can be made easier with commonly ordered items, and the positive outcomes attainable with successful hospital discharge planning.
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The Insurance Digital Revolution has a Fraud Problem

iovation

The rapid digitalization of the Insurance Industry has not only opened up access channels for customers, but also created targets for fraudsters. The time is now to protect your business from fraud as you convert to digital. In this webinar, we ll analyze the 5 Strategic Approaches to Digital Optimization and Transformation in Insurance that Gartner laid out in their report and explore possible fraud threats that can arise as a result of such transformation.
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Algorithmic Underwriting in Specialty Insurance: An Implementation Guide

The panel examined the key themes that emerge from the case studies provided by Vave, Ki Syndicate, ReThink, Verisk Specialty Business Solutions, Guidewire and Artificial Labs/Chaucer. Topics included project initiation, build or buy, how to achieve data mastery, the war for relevant talent, how the role of the broker changes in an algorithmic world, and what lies ahead.
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