Human-centered customer experience: Reinventing insurance

With customers increasingly expecting digital interaction opportunities, insurers are placing emphasis on their digital strategies throughout the customer lifecycle and across all channels. How are leading insurance companies reinventing themselves with the human experience at the center? We'll discuss: Developing a digital business strategy and building a digital organization around it, both centered on human experience.Targeting new customers by providing intuitive, transparent, and seamless digital experiences.
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Cyber Disclosures: Utilizing ESG Metrics to Evaluate Cyber Risks

Amid a year of several high-profile cyber ransomware events, the Securities and Exchange Commission (SEC) has increased its scrutiny of cybersecurity disclosures made by public companies. Join our panel of experts to learn how you can better assess risk by leveraging ESG metrics to enhance current assessment methods for quantifying cyber governance and resiliency.
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The Four Keys to Winning the Race to Zero

Customers are looking for simple, straightforward processing of small commercial applications. Automated underwriting can help insurers get ahead in the “Race to Zero”— the point where applicants have no further questions to answer when they come to you for coverage except their business name and address. For effective automated underwriting, insurers must master the intersection of data, analytics, workflow, and technology.
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Life, Annuities & Benefits - Hyper Personalization & The Customer Experience

Personalization is rapidly becoming more sophisticated. Insurance is no exception. Thought leaders discuss state of the art capabilities, how they are being used in insurance and what it takes to implement them.
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Enhancing Replacement Cost Estimates with Current Data and Content Assessments

A reliable replacement cost estimate based on actual claims data can help you maintain insurance-to-value (ITV) in the competitive commercial lines marketplace. Discover how Verisk has combined data and analytics from ProMetrix to deliver up to a 75 percent hit rate in 360Value, giving you the power to substantially enhance the accuracy of your underwriting for more properties in your portfolio. Get the full picture for commercial property with Verisk’s trusted reconstruction cost estimates, now paired with even more robust data from ProMetrix. Understanding the full scope of your exposure can help you streamline underwriting and protect your customers.
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