Human-centered customer experience: Reinventing insurance

With customers increasingly expecting digital interaction opportunities, insurers are placing emphasis on their digital strategies throughout the customer lifecycle and across all channels. How are leading insurance companies reinventing themselves with the human experience at the center? We'll discuss: Developing a digital business strategy and building a digital organization around it, both centered on human experience.Targeting new customers by providing intuitive, transparent, and seamless digital experiences.
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OTHER ON-DEMAND WEBINARS

Insurance Agency Planning Webinar – Sprinkle Some Magic on 2022

"You can get excited about the future. The past won’t mind.” - Hillary DePiano It’s the most wonderful time of the year filled with intense planning sessions, brainstorming, strategizing and logical thinking. Logic was guiding the InsuredMine leadership team through our recent 2022 planning conversations, but we were getting stuck in historical data, decision making frameworks, modeling for the future, and we needed to shake things up. We were losing our sense of magic when Raution, (CEO, InsuredMine), stopped us all mid-thought and reminded us to dream big, believe in a great vision for our areas of business because we need to carry the magic of that belief with us to achieve something extraordinary in 2022. It worked! We have some big things coming this year, and we want to help you plan well and dream big for the new year too. Want to sprinkle some magic on your agency planning for 2022 and surprise your team and customers with something big? Press play and see what all the hubbub is about.
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Is your cybersecurity insurance dynamic enough for today’s threat landscape?

capgemini.com

While cybersecurity insurance is still moderately new, demand for air cover against unknown cyber risk is increasing rapidly. Against a backdrop of rising cyber-attacks and increased regulations, organizations are feeling the pressure to ensure they are protected against data theft and loss. Fitch ratings estimates that premiums for standalone cyber policies are expected to increase by 30% in 2021. For insurance providers, this is a rare opportunity for growth and innovation. The panel will explore various trends to understand the dynamics that will shape the cyber insurance market in 2021 and beyond.
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Controlling Costs of Legal Malpractice Insurance

Lorman

Malpractice insurance is a major expense for most law firms, and being a savvy buyer is crucial to managing that expense intelligently. The ability to do so, however, depends on the decisions made in evaluating and purchasing insurance, and managing the relationship. With a multitude of carriers, coverage options, and pricing models, the landscape can be a confusing morass of apples to oranges comparisons offering little guidance to the inexperienced. This on-demand webinar helps decision makers effectively evaluate options, maximize benefits, minimize risk, and ultimately reduce malpractice insurance costs.
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BIBA SCHEMES AND FACILITIES WEBINAR TRANSPORT INSURANCE PRESENTED BY RATCLIFFE INSURANCE BROKERS

Biba

Knowledge of transportation technology both in-vehicle and associated. Understanding of how technology improves insurance risks. Awareness of future industry developments. How to use your knowledge to get a competitive edge.
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