Deloitte
With customers increasingly expecting digital interaction opportunities, insurers are placing emphasis on their digital strategies throughout the customer lifecycle and across all channels. How are leading insurance companies reinventing themselves with the human experience at the center? We'll discuss: Developing a digital business strategy and building a digital organization around it, both centered on human experience.Targeting new customers by providing intuitive, transparent, and seamless digital experiences.
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Cassini Consulting
Virtual assistants are taking over the world. Find out how companies in the financial and insurance sectors are profiting from this mega trend and how chatbots and AI-supported natural language technologies impact customer communications.
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The panel examined the key themes that emerge from the case studies provided by Vave, Ki Syndicate, ReThink, Verisk Specialty Business Solutions, Guidewire and Artificial Labs/Chaucer. Topics included project initiation, build or buy, how to achieve data mastery, the war for relevant talent, how the role of the broker changes in an algorithmic world, and what lies ahead.
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Credit Union National Association
More and more credit unions are considering cyber or breach insurance. This session will address ins and outs of cyber insurance and the benefits and pitfalls every credit union should consider. This webinar is beneficial for all levels in credit union security and technology, CEOs, risk managers, compliance professionals, policy makers and state examiners.
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