Improving Small Commercial Underwriting Outcomes with AI

As organizations increasingly rely on technology tools to run more efficient business operations, are they thinking strategically about the real possibility of their tools and associated data disappearing without a trace? What about the long term impact of such an event on revenue, or for their customers? Modern reliance on technology brings with it new exposures to risk that demand thoughtful foresight, planning and risk management.

LONDON: Senior insurance executives to explore the AI-enabled personalization of insurance products to increase customer loyalty.Customer service is undoubtedly important to the modern, connected consumer. The chief differentiator between legacy carriers and the new breed of agile, digital-native insurtechs lies in the superior, efficient and omnichannel customer experience the latter are able to provide. While 2018 saw many legacy carriers conduct a host of pilot initiatives aimed at improving the customer experience, there is an imperative on the rest to act now in delivering interactive and personalized products, communications and experiences.

In this webinar, Insurance Thought Leadership Editor-in-Chief Paul Carroll interviews Mick Moloney, Global Head of Insurance and Asset Management at Oliver Wyman, on the central role the insurance industry can play in improving resiliency as the world recovers from the pandemic and the related economic disruptions.

We are pleased to announce the call for papers for the “18th international conference on pensions, insurance and savings”. After a 2-year break due to the COVID-19 pandemic, the conference will resume face to face under strict sanitary conditions. The aim of the conference is to provide researchers a friendly environment to present and discuss their latest research.