Innovation Roadmap

Insurance as we have known it for the past few decades is facing permanent changes: Digital companies like Amazon, Uber, Netflix, Apple and others are resetting the bar for customer engagement. New digitally-driven customer behaviors and expectations are creating new risks. And platform-based business models and digital technology are shifting and blurring traditional industry boundaries. The convergence of these changes is driving a rapid shift in the industry from Insurance 1.0 to Digital Insurance 2.0.

This CLE webinar will discuss the unique risks that cyber-related losses resulting from social engineering fraud, spoofing, phishing, and other computer related-scams--such as where scammers have convinced employees to transfer funds to them using executives' hijacked email accounts--pose to businesses and how to mitigate those risks with cyber/fidelity and other types of insurance coverage. Our panel will discuss recent case law and guide insurer and policyholder counsel on negotiating terms and exclusions, as well as explaining how computer fraud coverage works with other policies, to address potential losses.

The history of digitalization of personal lines insurance so far, and what to expect next, What UK FCA regulations can tell us about building digital insurance products which are compliant and personalized and How traditional insurers can re-think customer lifecycle stages and become more competitive versus digital challengers

webinar presented on September 13, 2018, Tara Straw, Senior Policy Analyst, provides a detailed discussion of eligibility for the premium tax credit—including how offers of employer-sponsored insurance can affect eligibility—as well as how the credit is calculated. Overview. Jump to video section, View slides. Open enrollment 6 for coverage year 2019. Overview of the coverage landscape.