bigmarker.com
2021 has been a year of significant progress in the industry, as disruptors are serving customer segments previously left out of the insurance equation. One such group that have often struggled to find coverage is the SME sector.
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Congnizant
A panel of business and technology experts will examine how insurers are using state-of-the-art digital platforms to jump-start their direct-to-consumer channel efforts. These new platforms allow for faster speed to market for new products, faster entry into new marketing channels, improved customer experiences and more effective variable cost administration. Self-learning, artificial-intelligence-driven capabilities like virtual servicing agents and robo advisors will be integrated and play a key role in driving the next generation of customer experience.
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docusign
Tech-savvy customers expect insurers to offer digital access to services. Those who don’t are putting their business at risk. View the on-demand webinar, “Winning New Customers with Better Service: A Real-Life Case Study of Digital Transformation,” to learn how The Hartford digitized and simplified their surety application process
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Celent
To be successful, an insurer has to correctly estimate the probability of losses. To do that, the insurer collects information about risks and other factors, whose presence increases the probability of losses. For a very long time, the collection of such information has been done manually. However, things are changing. Insurers are using new technologies which automate the assessment of risks and sharpen loss probability estimates. This webinar, presented by Donald Light, discusses how insurers are using these new technologies, with special reference to cyber.
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