Adjusters today struggle with high caseloads and rising severity in bodily injury claims. With health care costs outpacing inflation, the pressure to manage bodily injury claims in a cost-efficient way has never been greater.
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IVANS
Increase connectivity with insurers to access more markets and automate information exchange. With IVANS, you can connect directly with your insurers and provide feedback about growth strategies and download connection needs. Watch this on-demand webinar to learn how IVANS can enable you to maximize your insurer relationships.
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We recently added a new, complimentary feature in Decision Net® to help support our clients’ compliance controls. The feature, Reason for Search, makes it easier for you to analyze your company's Decision Net usage and conduct internal audits.
In this Product Spotlight, we will demonstrate how to analyze the aggregated Reason for Search data using the Decision Net pinboard.
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abi.org.uk
The Financial Conduct Authority’s proposed introduction of a new Consumer Duty has the potential to shift the balance further in the direction of consumers’ rights, setting new standards for insurers, intermediaries and for the wider financial services industry that will go further than the existing mantra of treating customers fairly. Firms will have to put themselves in their customers’ shoes, with an emphasis on outcomes, in what could amount to a legally enforceable duty of care.
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