Is Employee Health Insurance Failing Americans?

Health really is now everyone's business. 'Work' is no longer where we go but what we do. Fuelled by a global pandemic and enabled by rapid technological change, how we work, how we think about our health, and the connection between the two is radically changing. As workers, businesses, and government scramble to adapt and evolve, insurers can either watch it all unfold or emphasise the importance of health and resilience to help pioneer a new economy. But to do that, we need to overcome outdated perceptions of what insurance does and how insurers behave to be seen as a valued partner to new challenges.

The global economy has quickly adapted to the new normal, and customer expectations of speed and security continue to drive innovation and adoption. COVID-19 has moved digitization to the forefront, and Property & Casualty (P&C) insurance is no exception. As insurers look to protect employees while answering policyholder demands for faster and safer payment methods, push to card solutions have emerged as a method of offering a new level of flexibility and speed to a traditionally ACH and check heavy industry.

In this filmed webinar you will gain exclusive insight into how best to manage the complexities of new technologies, the key ways to leverage AI and robotics in your business, the common pitfalls to avoid and what the future holds for tech-savvy carriers.

Virtually all insurance shoppers start online. While many still ultimately purchase offline, we learn more every day about how consumers’ online activities impact their buying decisions. Understanding online behavior is becoming increasingly important as insurers push to reach more of the right prospects at the right time and create a unique brand experience. Technology has made it possible to map the consumer’s shopping journey, identify when and where they begin shopping, assess where they are in the process, and make ever-more-informed decisions on how to optimize the sales process around the consumer’s interest.