Personalizing Insurance To Win Customer Hearts

aitimejournal

LONDON: Senior insurance executives to explore the AI-enabled personalization of insurance products to increase customer loyalty.Customer service is undoubtedly important to the modern, connected consumer. The chief differentiator between legacy carriers and the new breed of agile, digital-native insurtechs lies in the superior, efficient and omnichannel customer experience the latter are able to provide. While 2018 saw many legacy carriers conduct a host of pilot initiatives aimed at improving the customer experience, there is an imperative on the rest to act now in delivering interactive and personalized products, communications and experiences.
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Spotlight

No matter how good you are at what you do, almost everyone in our business could benefit from more opportunities to generate revenue. My simple definition of marketing is the “activities that lead to having a chance to make a sale.” This whitepaper will focus in on how to systematize the most effective and cost-efficient method of marketing ever known in the history of financial services. You’ve heard of it ever since your first day, no matter who trained you. It’s called The Policy Review.

OTHER ON-DEMAND WEBINARS

What’s AI, Really? And What’s its Role in Insurance?

verisk.com

The term AI is thrown around constantly but how many of us understand what it really means? Why do we hear so much about it? How are computers able to learn and what does this mean for insurance?
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Your money, your health: Understanding health insurance

engage.vevent

Are there ways you could be saving dollars on your healthcare? Let s follow the money to learn what you are paying for and how your medical insurance costs may work. We know you re juggling a lot of financial priorities, so taking some time to understand where your money goes can have a potential payoff.Join us live, or register to get a copy of the replay when its available.
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Strategic and reputational challenges for Insurance and Long-Term Savings in 2022

abi.org.uk

Almost two years on from the start of the pandemic, this panel discusses crucial questions about the state of our sector, the challenges it faces and the ongoing opportunities to rebuild consumer trust and support the efforts in building back from the crisis. Panellists examine how far the industry has progressed in its efforts to tackle the reputation issues that came to the forefront during the crisis, as well as considering our role in supporting the economic recovery, particularly against the backdrop of net zero targets and the green finance agenda.
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Insuring Toys and Collectibles

niia

Unless you collect the same item or have an interest in the same hobby as an insured, you may be asked to insure items about which you have little first-hand knowledge. Every homeowners policy has limitations that apply to certain classes of personal property and liability arising out of activities in which an insured may be involved. Examine the difference in valuation methods based on Actual Cash Value, Replacement Cost, and Agreed Value. Evaluate significant differences in the level of protection for owned versus non-owned motorized "toys" under a homeowners policy. Examine how a personal umbrella policy can help fill in the potential coverage gaps.
Watch Now

Spotlight

No matter how good you are at what you do, almost everyone in our business could benefit from more opportunities to generate revenue. My simple definition of marketing is the “activities that lead to having a chance to make a sale.” This whitepaper will focus in on how to systematize the most effective and cost-efficient method of marketing ever known in the history of financial services. You’ve heard of it ever since your first day, no matter who trained you. It’s called The Policy Review.

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