Property/Casualty CIO Pressures and Priorities: North America

To support the launch of the InsTech report, ‘From Admin Systems to Ecosystems: Enhancing services through partnerships’, Robin hosted a Live Chat to discuss the distribution, underwriting, claims and innovation benefits that are evolving from the ecosystem model and the role that admin systems can play in providing and enhancing them.

The goal of this session is to share the key takeaways from Ninety Consulting's recent workshop “Mastering Insurance Innovation Part 1: Ideation”. What delegates have said about it: "A fascinating session on ideation in insurance - but with definite applicability cross-sector as to how we can innovate effectively to solve customer (and stakeholder) pain points." - Director from Aetna. "It was a great session." - Innovation manager from Lloyd's Lab. "Timing is perfect. Excellent facilitation. Relevant. Group task runs for the right amount of time." - CTO from gig economy insurtech startup.

For decades, the creation and evolution of insurance markets, products, channels, technology, and customers unfolded at a slow and steady pace. It took months if not years to launch a new product. Core business technology was replaced only every 20-30 years and the projects took many years and multi-millions to implement. Customers were the Baby Boomers and Gen Xers who followed similar life stages and had similar needs and expectations. Companies managed and lived with slow transformation because everyone was in a similar position.

HB’s targeted and insightful webinars — featuring best-in-class speakers who deliver practical guidance on urgent topics — are more accessible than ever. Get CLE credits from HB on the go and at your own pace. You can also find these and other HB courses on the West LegalEdcenter®.