RPA in the insurance industry: lessons learned & best practices

Insurance companies have an opportunity to leapfrog generations of technology advancements and are driving end to end transformation impacting customer experience through back-end processes such as claims-processing, underwriting and providing policy quotes. Today, more and more businesses have turned to Robotic Process Automation (RPA) and a Digital Workforce to help streamline their processes in order to remain competitive while being able to delight their customers thanks to fast turnaround times and accurate information.
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OTHER ON-DEMAND WEBINARS

What’s AI, Really? And What’s its Role in Insurance?

verisk.com

The term AI is thrown around constantly but how many of us understand what it really means? Why do we hear so much about it? How are computers able to learn and what does this mean for insurance?
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Recertification: Keep Your RIMS-CRMP Active

Recertification, or continuing education, is an essential part of an accredited certification process, enabling RIMS-Certified Risk Management Professionals to stay up to date on the most current risk management trends and practices. Attend this webinar to learn how to meet the recertification requirements to support your professional growth and continued success in risk management.
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A Candid Conversation on the Changing Landscape of Cyber Insurance for Financial Institutions

jackhenry.com

Ransomware and other cyber-attack vectors have increased at a rapid pace over the last few years, and more companies have been forced to pay the ransom amounts. This results in higher expenses for attack mitigation and recovery, increased costs from downtime, loss of customers, and regulatory fines. Cyber insurance companies have also stepped up their requirements to ensure that financial institutions have the proper layers of defense in place prior to even offering a policy, which has driven down the number of policies being written. During this timely on-demand webinar session, Paul McCulloch, Product Manager for the new Jack Henry Cyber Liability Insurance offering, and Tom Williams, Business Continuity Strategy Manager, will discuss the changing landscape and what you can do to ensure you have the proper coverage in place to protect your institution and shareholders.
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Collaborating in Claims to Deliver Quality Digital Customer Experience

Continuing to improve the quality in the settlement of claims is a major focus for insurers, the supply chain and supporting technology providers. Property claims are amongst the most complex claims instigating a more emotive customer experience. With many different parties involved, multi-tiered supply chains and a broad range of events to be covered, delivering quality requires collaboration as well as innovative and effective technology. Successful applications of new digital technology are starting to deliver dramatic improvements in property claims management. This Live Chat looks under the covers to explore examples of value being delivered to major insurers today in this space.
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