Verisk
Insurance is perceived, rightly or wrongly, as an industry that can be slow to innovate and automate. Although many insurance companies would hope to be well on their way to automating their underwriting and binding processes to better serve small businesses and the middle market, the reality is that progress in this area is a mixed bag. Some insurance carriers have fully automated their small business underwriting and are reaping the benefits.
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Emergence from the pandemic, macroeconomic volatility, and business model transformations have exposed new divides between and among US insurers and state regulators. With regulatory inertia and politics on full display, insurance companies are finding it difficult to adjust quickly to post-pandemic realities. In addition, oversight spread out over various regulatory bodies and new investment regulations impacting allocation options for insurance companies have added a new layer of complexity for the industry.
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Insurtech insights
Over this four-part webinar series, we’ll be doing a deep dive into each aspect of the customer experience, revealing research findings and discussing them with a panel of industry experts. Webinar attendees will receive priority access to the exclusive research report.
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Blue Prism
Insurance companies have an opportunity to leapfrog generations of technology advancements and are driving end to end transformation impacting customer experience through back-end processes such as claims-processing, underwriting and providing policy quotes. Today, more and more businesses have turned to Robotic Process Automation (RPA) and a Digital Workforce to help streamline their processes in order to remain competitive while being able to delight their customers thanks to fast turnaround times and accurate information.
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