Streamline Your Claims Correspondence

Insurance claims are a key moment of truth for policyholders where carriers have an opportunity to either make a positive impression and increase satisfaction and renewals, or deliver a frustrating experience that alienates customers and makes them consider alternative insurers. In this Age of the Customer, policyholders demand personalized communications with a seamless end-to-end experience rather than a fragmented and confusing journey.
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OTHER ON-DEMAND WEBINARS

Is Employee Health Insurance Failing Americans?

Center for Health Journalism

It’s a quiet crisis that has flown under the radar: Job-based health plans have become unaffordable for a growing share of the 156 million Americans who rely on them. Rising health care prices have led to soaring deductibles and out-of-pocket costs, prompting hard decisions: Half of American families with job-based plans say they ration trips to the doctor, bypass the ER, and leave prescriptions unfilled, according to a recent survey by the Los Angeles Times and the Kaiser Family Foundation.
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Property Intelligence: the where and what

To support the launch of the report, Property Intelligence - the where and what: 50+ companies to know' here, InsTech's Matthew Grant and Ali Smedley hosted a Live Chat to discuss the findings with guest speakers from companies featured in the report. They covered the different ways location and property attribute information is being accessed, the new data sources being found from places traditionally outside of insurance and what has changed since our first location intelligence report in 2021.
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Transforming insurance operations for the digital customer

abbyy.com

Watch this webinar to explore how you can overcome the practical challenge of successfully changing the operating model, leverage new technologies to drive efficiencies and deliver a customer experience fit for the digital age.
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Leveraging Analytic Insights to Improve Outcomes In Workers’ Comp

Workers’ compensation claims costs continue to rise, and complexities involving changing compliance regulations, new court decisions, and increasing fraud risk make managing these claims more challenging. But analytics and automation are helping solve these challenges by providing key insights early in the claim process to help improve decision-making.
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