Streamlining Global Contracts at Chubb Insurance

Systems hosted in the cloud cost less to maintain, can be rapidly changed and enable a faster route for deploying new products and customer functionality. However, many insurers are yet to embrace the transformative potential of cloud technology.Join our upcoming webinar to hear the latest on the challenges and opportunities for insurers, and what it will take to successfully achieve your journey to cloud.

LONDON: Senior insurance executives to explore the AI-enabled personalization of insurance products to increase customer loyalty.Customer service is undoubtedly important to the modern, connected consumer. The chief differentiator between legacy carriers and the new breed of agile, digital-native insurtechs lies in the superior, efficient and omnichannel customer experience the latter are able to provide. While 2018 saw many legacy carriers conduct a host of pilot initiatives aimed at improving the customer experience, there is an imperative on the rest to act now in delivering interactive and personalized products, communications and experiences.

What is privacy in general, and privacy in the digital world? What does 'privacy breach' mean from the customer and data perspectives? What are the risks?

Over the years, improving the customer experience has remained the top driver for digital transformation. What were once aspirational views of innovative digital experiences are now requirements for future immersive experiences for both business-to-consumer and business-to-business markets. The race for relevance means organizations must measure and align future technology investments to improve convenience, context and control for both customers and the employees that support them. This requires a shift to the cloud and investments in real-time data-driven experiences. Leaders show an increase in equity and 25-point differential improvement in new metrics. In this webinar, we will discuss how businesses must elevate the importance of information technology (IT) and business agility with an eye toward accelerating the pace of transformation to embrace a modern approach to improving customer experiences from core to edge, as innovation and resiliency are critical to survival.