Tax controversy update: IRS policy and procedures

The webinar that examined the D&O claims trends for the third quarter of 2018. This year, there have been a number of cases filed reflecting current topical issues that have caused plaintiffs to file class action lawsuits against companies, their boards, and management. These issues include the #MeToo movement, privacy violations, and use of social media.

This webinar discusses practical implications carriers and service providers should be thinking about as they look to comply with its requirements through the transition period

As insurers deal with the fallout from COVID and dedicate themselves to improving the customer experience, many still shy away from refreshing their correspondence because they worry it takes too much time, effort and money. Artificial intelligence can now solve the problem by using "content intelligence" to quickly sort through even ad hoc correspondence. AI lets firms modernize their correspondence with messages and branding that are consistent and with the right reading comprehension level, no matter how the company touches a customer -- pleasing customers while lowering costs.

Insurance companies have an opportunity to leapfrog generations of technology advancements and are driving end to end transformation impacting customer experience through back-end processes such as claims-processing, underwriting and providing policy quotes. Today, more and more businesses have turned to Robotic Process Automation (RPA) and a Digital Workforce to help streamline their processes in order to remain competitive while being able to delight their customers thanks to fast turnaround times and accurate information.