THE ART AND SCIENCE OF UNDERWRITING POWERED BY ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING

Engaged Customers are generally happy customers. Are your customers engaged?The most engaged small business and personal lines customers are often ones carriers no longer want to retain because they had a loss and now cost money. This policyholder dilemma creates a distinctive opportunity for the insurance industry to provide value in a way that has long been a challenge for smaller accounts, before a loss occurs. Cyber risks now provide unique opportunities for insurance providers to own the conversation and provide cost-effective solutions to help engage this group of customers.

This CLE webinar will discuss the unique risks that cyber-related losses resulting from social engineering fraud, spoofing, phishing, and other computer related-scams--such as where scammers have convinced employees to transfer funds to them using executives' hijacked email accounts--pose to businesses and how to mitigate those risks with cyber/fidelity and other types of insurance coverage. Our panel will discuss recent case law and guide insurer and policyholder counsel on negotiating terms and exclusions, as well as explaining how computer fraud coverage works with other policies, to address potential losses.

Join Aite Group research director Michael Trilli and his team for a one-hour webinar as they identify 10 trends that will shape the insurance landscape in 2019 and beyond. Attend the webinar to: Pick up insights that are shaping carrier and vendor digital transformation strategies from P&C to life and health insurance. Learn how insurance industries are responding to the consumer trends Aite Group is observing in the United States and around the globe. Gain insights into competitive pressures shaping new distribution models and the breakout of technology to support it.

In this one-hour recorded webcast, industry experts discuss steps toward creating a truly digital enterprise which drives more efficient, reliable processes, a more collaborative work environment, and a powerful customer experience. You will learn: Ways to mobilize data for faster service, improved coverage, and better customer service; Why data normalization must be a part of any digital transformation initiative; and How to plan for managing and mobilizing data better across systems and platforms.