Insurance Hound
Insurers are increasingly challenged by rapidly evolving customer expectations, an ever more competitive landscape and new, emerging ecosystems. In this webinar, Oliwia Berdak (Forrester Research) and Martin Spengler (Appway) explain how insurers can engage more regularly with their customers, create an emotional bond with them, and thereby defend their business against external disruptors.
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RWA
The Insurance Distribution Directive (IDD) requires all insurance distributors and their employees to have the appropriate knowledge and ability to perform their roles. This must be supported by a minimum of 15 hours’ Continuing Professional Development (CPD) a year. Employees must have a minimum necessary knowledge of eight core areas. This webinar presents an overview of the eight core areas of the IDD and suggested areas of learning for each core area. CPD is also discussed and what can be recorded as CPD and why this is important.
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Workers’ compensation Medicare set-asides (WCMSAs) continue to present challenges for insurers. High WCMSA allocation amounts can complicate claim settlement and even prevent claim closure altogether. However, you often have more power than you think when it comes to reducing allocation costs. Time to take back control with effective WCMSA cost-mitigation strategies.
This session will put you back in the driver’s seat to reduce WCMSA costs and get claims settled.
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TechGig
Artificial Intelligence can transform any industry, as it yields numerous benefits apart from time and cost reduction. Application of AI in the insurance industry is changing the way companies do business. Each of AIs multi-facets, i.e., Robotic Process Automation(RPA), chatbots, Machine Learning have an impact in the insurance field. Industry leaders believe AI will transform the insurance landscape from customer behaviour and satisfaction to reinventing products and services.
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