The State of Digital Insurance Transformation

Health really is now everyone's business. 'Work' is no longer where we go but what we do. Fuelled by a global pandemic and enabled by rapid technological change, how we work, how we think about our health, and the connection between the two is radically changing. As workers, businesses, and government scramble to adapt and evolve, insurers can either watch it all unfold or emphasise the importance of health and resilience to help pioneer a new economy. But to do that, we need to overcome outdated perceptions of what insurance does and how insurers behave to be seen as a valued partner to new challenges.

Change and disruption are a constant in today’s digital era but has exploded in intensity and breadth starting with InsurTech emerging in 2015 and accelerating during the pandemic. The tectonic forces of customers, technology and shifting market boundaries are driving foundational change to the insurance industry. From embedded insurance to the acceleration of commoditized insurance, the expansion of a multi-channel world, the resilience of agents and brokers who embrace technology, digital ecosystems, technology as a service, next generation customer engagement models, the data and analytics arms race, the demand for new payment options and the rise of new innovative products.

In this webinar, Insurance Thought Leadership Editor-in-Chief Paul Carroll interviews Mick Moloney, Global Head of Insurance and Asset Management at Oliver Wyman, on the central role the insurance industry can play in improving resiliency as the world recovers from the pandemic and the related economic disruptions.

Join Aite Group research director Michael Trilli and his team for a one-hour webinar as they identify 10 trends that will shape the insurance landscape in 2019 and beyond. Attend the webinar to: Pick up insights that are shaping carrier and vendor digital transformation strategies from P&C to life and health insurance. Learn how insurance industries are responding to the consumer trends Aite Group is observing in the United States and around the globe. Gain insights into competitive pressures shaping new distribution models and the breakout of technology to support it.