This webinar looks at emerging and potential future policy solutions to plug the adequacy gap. This includes looking at future automatic pension transfer solutions to reduce the level of small pots in light of the industry’s work; what the future for automatic enrolment looks like as we get closer to the Government’s committed deadline for expanding the eligibility criteria; and whether the current tax relief system provides the right incentives to save.
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docusign
Tech-savvy customers expect insurers to offer digital access to services. Those who don’t are putting their business at risk. View the on-demand webinar, “Winning New Customers with Better Service: A Real-Life Case Study of Digital Transformation,” to learn how The Hartford digitized and simplified their surety application process
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insurancenexus
enior insurance executives to explore the AI-enabled personalization of insurance products to increase customer loyaltyCustomer service is undoubtedly important to the modern, connected consumer. The chief differentiator between legacy carriers and the new breed of agile, digital-native insurtechs lies in the superior, efficient and omnichannel customer experience the latter are able to provide. While 2018 saw many legacy carriers conduct a host of pilot initiatives aimed at improving the customer experience, there is an imperative on the rest to act now in delivering interactive and personalized products, communications and experiences. Based on a 2019 Insurance Nexus survey, insurance executives believe that customer experience will see the biggest impact from the implementation of AI. While there are many barriers for carriers to effectively leverage AI, its potential for winning and retaining customers in the future is beyond doubt.
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Lorman
Learn techniques on how to properly investigate and ensure workers' compensation claims should be contested. At one time for another, virtually all employers must deal with an on-the-job injury. When a work-related injury is reported, the employer must investigate the injury to determine its validity. This topic will help any employer, regardless of size, identify questionable claims and determine which claims should be contested. It will give employers and their attorneys a road map for investigating the injury claim, deciding whether to contest the claim and developing evidence to defend it. This material will also provide attorneys with helpful litigation techniques for defending workers' compensation claims.
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