Transforming Insurance Customer Experience Using Connected, Digital Claims, with USAA, SAP Ariba, Horace Mann Insurance and Swyfft

In an increasingly cost-competitive industry, digital technologies are providing today’s insurance carriers with new methods of distinguishing themselves from competitors. Of particular focus is the claims process. As insurance’s ‘moment of truth’, policy-holders’ experiences when making a claim can define whether they become satisfied and loyal customers for life or disgruntled, and unlikely to return. With the majority of insurance executives believing that customer experience will see the biggest impact from technologies like AI, machine learning and advanced analytics, it is no surprise, therefore, that claims should take a special focus.
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OTHER ON-DEMAND WEBINARS

Digital Transformation in Mutual Insurance

BriteCore community members share about their digital transformation journeys, key lessons learned, and the pivotal role new technologies play in accelerating growth and positioning organizations for new opportunities.
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Al use cases and case studies for commercial insurance providers

intellectseec.com

This webinar will share insights and case studies illustrating how Al can help commercial insurers solve specific pain points and improve overall efficiency while simultaneously reducing costs.
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Cybersecurity Insurance for Credit Unions

NAFCU

Like other enterprises dealing in sensitive and confidential information, credit unions are the targets of costly data breaches, ransomware scenarios, and other cyberattacks. Traditional insurance policies, such as liability or property policies, leave gaps in coverage for the usual costs of a cyberattack. That’s where cybersecurity insurance can protect credit unions. This webinar will explain why credit unions should obtain cybersecurity insurance and the best practices for selecting a cybersecurity insurance policy.
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Captive Insurance Industry Review

strategicrisksevents.webex

2018 was a challenging year for captive insurance with an uncertain investment environment, continued tax scrutiny and consolidations among service providers. In our annual market update, we take a look at these and other trends affecting captives, report on captive numbers by domicile and discuss the outlook for the coming year. Specific topics to be covered will include: Analysis of captive activity in 2018. Review of the major captive domiciles, both onshore and offshore. Discussion of major trends affecting the industry. New and existing uses of captives. Infrastructure and regulatory developments. Predictions for 2019. This webinar is suitable for existing and prospective captive owners looking to get an update on developments in the captive insurance industry.
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