Transforming Insurance Customer Experience Using Connected, Digital Claims, with USAA, SAP Ariba, Horace Mann Insurance and Swyfft

Insurance Nexus

In an increasingly cost-competitive industry, digital technologies are providing today’s insurance carriers with new methods of distinguishing themselves from competitors. Of particular focus is the claims process. As insurance’s ‘moment of truth’, policy-holders’ experiences when making a claim can define whether they become satisfied and loyal customers for life or disgruntled, and unlikely to return. With the majority of insurance executives believing that customer experience will see the biggest impact from technologies like AI, machine learning and advanced analytics, it is no surprise, therefore, that claims should take a special focus.
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Spotlight

Ecommerce insurance is a necessity for Amazon sellers but unfortunately, not a lot of them are aware of it. To help us understand this concept and how it can reduce the liabilities for sellers, we have Ashlin Hadden of Ashlin Hadden Insurance, sharing her two cents in our latest session of SellerSPEAK. learn how to safeguard your Amazon business with e-commerce insurance.

OTHER ON-DEMAND WEBINARS

A Crisis in Cyber Confidence

Experian

Advisen and Experian partnered on a study to better understand what companies rate as their highest cybersecurity concerns for the remainder of 2017. Respondents were also asked about the general areas where they could improve their overall cyber risk preparedness and cyber response levels.
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The Annual Conference Series: Is general insurance living through a perfect storm?

abi.org.uk

With hardening markets across many product lines, challenging reinsurance markets, and preparations for a once in a generation regulatory change on pricing, it could be said that the general insurance market is living through a perfect storm. Looking ahead to 2022 and the changes on the horizon, might the tide be about to turn? Or will the grave impacts of climate change, an ongoing pandemic, and the threat of many other headline-making loss events, such as a large-scale cyber-attack, mean that this is a state of play to get used to? This lively panel debate considers the overall state of the general insurance market, what routes there are to a more stable market, whether we should expect this period of instability to continue, and seeks to answer if general insurance is living through a perfect storm or not?
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BIBA SCHEMES AND FACILITIES WEBINAR TRANSPORT INSURANCE PRESENTED BY RATCLIFFE INSURANCE BROKERS

Biba

Knowledge of transportation technology both in-vehicle and associated. Understanding of how technology improves insurance risks. Awareness of future industry developments. How to use your knowledge to get a competitive edge.
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Is your cybersecurity insurance dynamic enough for today’s threat landscape?

capgemini.com

While cybersecurity insurance is still moderately new, demand for air cover against unknown cyber risk is increasing rapidly. Against a backdrop of rising cyber-attacks and increased regulations, organizations are feeling the pressure to ensure they are protected against data theft and loss. Fitch ratings estimates that premiums for standalone cyber policies are expected to increase by 30% in 2021. For insurance providers, this is a rare opportunity for growth and innovation. The panel will explore various trends to understand the dynamics that will shape the cyber insurance market in 2021 and beyond.
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Spotlight

Ecommerce insurance is a necessity for Amazon sellers but unfortunately, not a lot of them are aware of it. To help us understand this concept and how it can reduce the liabilities for sellers, we have Ashlin Hadden of Ashlin Hadden Insurance, sharing her two cents in our latest session of SellerSPEAK. learn how to safeguard your Amazon business with e-commerce insurance.

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