Transitioning from Distribution to Direct Insurance Billing

Insurers are in the throes of digital transformation. But there are big differences within the industry based on product line, distribution model, and executive commitment to digital business transformation.Most insurers are still exploring the potential of digital technologies only in pockets of their organization-focusing on marketing or paperless processes. Few are delivering a compelling digital customer experience and building strong digital capabilities for the future.

Over this four-part webinar series, we’ll be doing a deep dive into each aspect of the customer experience, revealing research findings and discussing them with a panel of industry experts. Webinar attendees will receive priority access to the exclusive research report.

While cybersecurity insurance is still moderately new, demand for air cover against unknown cyber risk is increasing rapidly. Against a backdrop of rising cyber-attacks and increased regulations, organizations are feeling the pressure to ensure they are protected against data theft and loss. Fitch ratings estimates that premiums for standalone cyber policies are expected to increase by 30% in 2021. For insurance providers, this is a rare opportunity for growth and innovation. The panel will explore various trends to understand the dynamics that will shape the cyber insurance market in 2021 and beyond.

With 2022 bringing supply constrained inflation, ongoing pandemic disruption, and the Ukraine conflict, top-line growth in commercial insurance has held up surprisingly well, overall. Will this continue in 2023? In this session, we’ll explore premium forecasts and composite loss experience in businessowners, general liability, commercial auto, and commercial property.