On24
Paul Carroll Editor-in-Chief and Dr. Michel Leonard, CBE, head of the Triple-I’s Economics and Analytics Department, discuss the Triple-I’s latest Insurance Economics Outlook for Q4 2021 Soft Landing, Headwinds, and Rebound focusing on this year’s unusually wide range of growth and inflation forecasts and key performance indicators for the P&C industry in 2021.
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advisenltd
Engaged Customers are generally happy customers. Are your customers engaged?The most engaged small business and personal lines customers are often ones carriers no longer want to retain because they had a loss and now cost money. This policyholder dilemma creates a distinctive opportunity for the insurance industry to provide value in a way that has long been a challenge for smaller accounts, before a loss occurs. Cyber risks now provide unique opportunities for insurance providers to own the conversation and provide cost-effective solutions to help engage this group of customers.
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API Friends
API solutions build customer experiences. For the insurance industry, this concept is no different. In the webinar “Creating a competitive edge with API solutions to build the experience your customer demands,” we learn that insurers must provide long-term value to their customers. They do this as they move towards digital transformation while they utilize more APIs. The webinar was hosted by Digital Insurance and features guest moderator Pat Spear, Principal, Speer Content Strategy and Development LLC, along with speakers Mike Fitzgerald, Senior Analysts at Celent and Karen Holmes, Marketing Director, Financial Services Axway.
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iireporter.com
In the InsurTech era, digital transformation has largely been understood as the refinement of front-office, point-of-sale capabilities. However, as insurers are finally catching up with how other industries do electronic commerce, the coming battlefield for insurance industry definition will be about data. Insurance is fundamentally a data-driven product, and the insurer that has the better data—and knows what to do with it—will be able to identify trends, design innovative products more quickly, and price risk better than the competition.
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