YOUR INSURANCE CUSTOMERS – A CRYSTAL BALL OF BIG CHANGES IN A SMALL WINDOW OF TIME

To best reach their customers insurers are moving to digital distribution channels. This is meeting the needs of the growing tech savvy customer base and allowing for direct communication, but challenges come where customers require support and advice in complex processes.

The insurance sector has been notoriously slower than other industries to adapt to technology, and digital transformation has been no exception. But an increasingly volatile risk landscape, coupled with the shift in consumer behavior made it necessary to fast track this journey. In addition, improved analytics capabilities and the seemingly ever-expanding available data brought with it opportunities for insurers to understand their risk exposure as well as their customer needs, and address them in a timely and efficient manner.

If only our Homeowners and Auto Insurance Policies worked like Cyber Insurance! This was one of the most eye-opening webinars I have attended packed full of good (and reliable) information sourced from the experts who deal with the underwriting, mitigation, and sales of Cyber Insurance.

Amongst pressing changes corporate directors and officers must react to in an uncertain economic outlook, key leaders need to be aware of major shifts in the Directors & Officers Liability (“D&O”) marketplace and the underlying litigation and underwriting trends that have preceded this environment. From capacity driving competition to cautiously optimistic litigation trends, the D&O landscape has rapidly softened in spite of inflationary threats. Despite favorable market conditions, decision makers must be cognizant of evolving regulatory scrutiny, corporate accountability standards, and other areas of heightened D&O exposure. Our expert panel will address the latest on D&O litigation trends, their impact on transactional (IPO, SPAC/de-SPAC, etc.) and renewal underwriting and capacity, and insights on the future D&O insurance market outlook.